Armed Robbery Training Workshops, Programs, Courses for Staff, Employees & Businesses

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ARMED ROBBERY STAFF SURVIVAL SKILLS TRAINING FOR STAFF AND ALL BUSINESSES AND ORGANISATIONS

Armed robbery is on the increase throughout Brisbane and all over Australia. AGKK provides practical training for staff that improves confidence and safety of all employees.

ROBBERY RESPONSE TRAINING IMPROVES STAFF SKILLS – AGKK DE-ESCALATION TRAINING – VIOLENCE PREVENTION TRAINING & AGGRESSION MANAGEMENT

Investing in armed robbery staff training and violence prevention training is essential in maximising employee and customer safety.

“This intensive armed robbery survival workshop, course or program provides staff and businesses the essential key skills and foundational safety knowledge required to recognise, avoid, manage, and react correctly under the extreme duress of an armed robbery situation.”

ARMED HOLD UP TRAINING

Who is this workshop, course or program for?

This Armed Hold Up Practical Training is suitable for any staff member responsible for day-to-day engagement with customers and clients.

During this armed hold up practical training workshop, staff and employees will learn about:

🎯 Armed robbery prevention

🎯 Becoming familiar with how to safeguard and manage robbery related risks.

🎯 Learn to identify important aspects of mindful and safe behaviour during a robbery.

🎯 Learn how to reduce staff risk of injury during an armed robbery

CONTACT US ANYTIME – 7 DAYS PER WEEK

REGARDING ARMED ROBBERY TRAINING

You are most welcome to touch base on the phone, to fast track your required training safety outcomes for your staff and your business.

Directly on ☎ 0409474494 or use this Inquiry Booking form

Bernie is dedicated to assist you with your specific objectives and desired outcomes for Armed Robbery Training for your Staff and particular workplace situations.

It is important to touch base on the phone so we are able to fast track and establish your specific training requirements and desired outcomes for your staff and your business.

De Escalation Training

ARMED ROBBERY SAFETY TRAINING FOR STAFF FACE-TO-FACE THROUGHOUT AUSTRALIA

Armed robbery has a considerable impact on your business, and the health, safety and welfare of those involved in the Armed Robbery

ARMED ROBBERY TRAINING FOR STAFF IMPROVING SAFETY AND WELLBEING

“AGKK Armed Robbery course, program or workshop provides staff with vital improved safety information about how to best manage robbery related incidents and reduce business armed hold up risks. By the end of this intensive armed robbery workshop course or program, staff will have a better understanding of how employees can protect themselves and others around them during an armed robbery workplace incident. The armed robbery training will also develop proactive, practical, preventative procedures to minimise armed hold ups from occurring.”

During this Armed Hold up Course, Training, Armed Robbery Training workshop, courses or programs employees will learn about:

🔴 Identifying and becoming familiar with how to safely manage armed robbery related risks.

🔴 Learning how to identify and apply important aspects of safer behaviour during an armed robbery hold up to reduce the risks of injury or impact to themselves or other staff.

Armed robberies are serious crimes that could have a significant impact on the health, safety and welfare of you, your staff and customers. It is therefore important for businesses and staff to have practical armed robbery training, which should include; improved preventative armed hold up security awareness and proactive armed robbery procedures in place so that all staff will be familiar with them to improve safety and employee wellbeing.

At AGKK our Armed Robbery training is a customised training workshop, course or program to address your specific workplace needs in training staff in armed robbery survival skills.

AGKK Armed Robbery Response & Management workshop program, course is designed to equip staff with the knowledge to avoid aggravating the threat and assist employees in motivating an attitude of survival if they are ever involved in these threatening situations.

De Escalation Training

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for Armed Robbery Training, De-escalation of Occupational Violence & Aggression tailor-made training for your business, organisation and staff.

ADVANCED BOOKINGS RECOMMENDED

Prevent, Respond, Recover

PREVENT ARMED ROBBERY

RESOND TO ARMED ROBBERY

RECOVERY FROM ARMED ROBBERY

ARMED ROBBERY TRAINING IMPROVES THE CONFIDENCE AND TRAINING OF STAFF WHICH MAKES THE DIFFERENCE IN MUCH SAFER RESPONSES TO ARMED ROBBERIES

AGKK armed robbery training workshop, course or program is designed to explore preventative actions for staff and all employees to reduce risk exposure, respond appropriately during an incident of armed robbery to minimise the risk of injury along with addressing post incident trauma associated with the crime.

Our robbery awareness training workshop, courses and programs are designed specifically for staff who may be exposed to the risk of robbery and violent crime in the workplace.

IN OUR ARMED ROBBERY TRAINING STAFF WILL LEARN HOW TO:

🔴 Deal with the before, during and after an armed robbery.

🔴 We trains staff to deal with many aspects of an armed robbery or other violent workplace confrontations.

AGKK ARMED ROBBERY TRAINING educates and trains staff to:

🎯 Remain calm in an armed robbery

🎯Deal with surprise and disbelief

🎯 Reduce staff risk of injury during an armed robbery

🎯 Lesson post-traumatic stress

🎯 Train staff to identify the perpetrators in an armed robbery

🎯Armed Robbery Scene management

“The face-to-face Armed Robbery Training, de-escalation training provides businesses, organisations and staff the skills and resources needed for optimal de-escalation to prevent many Occupational Violence and Aggression incidents from occurring. The face-to-face interactive practical training to enhance the safety and wellbeing of all staff and helps reduce stress.”

ARMED ROBBERY TRAINING FOR STAFF EQUIP-EMPOWER-EDUCATE

De Escalation Training

DELIVERY

OF FACE-TO-FACE ARMED ROBBERY TRAINING, COURSES AND PROGRAMS:
Usually our custom made, outcome effective, interactive Armed Robbery training is delivered in person, at your organisation or venue.

De Escalation Training

LOCATIONS

OF FACE-TO-FACE ARMED ROBBERY TRAINING, COURSES AND PROGRAMS: TRAINING AUSTRALIA WIDE

Usually conducted at your workplace or another location.

De Escalation Training

TARGET AUDIENCE

OF FACE-TO-FACE ARMED ROBBERY TRAINING, COURSES AND PROGRAMS:
All staff, managers, and owners facing possible aggression, conflict or violence.

De Escalation Training

TRAINING GROUP SIZE /CAPACITY

OF FACE-TO-FACE ARMED ROBBERY TRAINING, COURSES AND PROGRAMS:

Can be up to 50 people for each training de-escalation workshop.

(We are flexible to accommodate your needs)

De Escalation Training

COST

Upon request and to be discussed based on your needs and training requirements.

You are most welcome to touch base on the phone, to fast track your required outcomes.

It is important to touch base on the phone so we are able to fast track and establish your specific training requirements and desired outcomes for your staff and your business.

Phone Bernie 7 days per week on ☎ 0409 474 494 or use this booking form

Bernie is dedicated and his extensive experience and practical proven performance will assist your business and staff with improved confidence, safety, wellbeing and enhanced productivity.

OUR DEDICATED ACTIONS AND EXPERTISE WILL ASSIST YOU AND YOUR STAFF.

THE PRACTICAL ARMED ROBBERY TRAINING, COURSES AND PROGRAMS

WILL MEET YOUR SPECIFIC TRAINING REQUIREMENTS

De Escalation Training

DURATION

OF FACE-TO-FACE ARMED ROBBERY TRAINING, COURSES AND PROGRAMS::

These de-escalation workshop can be adapted to fit with your organisations timeframe.

The courses/workshop and training can be adapted and is available as an intensive

🔴 TWO HOUR workshop or

🔴 THREE HOUR workshop or

🔴 Half-day or full-day course.

With refresher courses recommended.

POSSIBLE DATE/S TO BE CONFIRMED

FOR FACE-TO-FACE ARMED ROBBERY TRAINING, COURSES AND PROGRAMS::

ADVANCED BOOKINGS ARE RECOMMENDED TO SECURE TRAINING DATE/S

De Escalation Training

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

ADVANCED BOOKINGS RECOMMENDED

ARMED ROBBERY TRAINING FOR EMPLOYEES IMPROVING SAFETY AND WELLBEING

Do your staff and all employees in your business team know what to do during an Armed Robbery to stay safe?

AGKK provides effective and experienced training for safer outcomes for staff when responding to armed intruder and workplace robbery incidents.

The practical Armed Robbery Awareness Training workshop, program or course is most important for the safety and wellbeing of staff.

The armed hold up training cannot guarantee to remove all the risks associated with armed robbery, however as far as reasonably possible, the proactive training armed robbery strategies suggested have effective deterrence and crime prevention value and are designed to minimise the probability and likelihood of this serious armed robbery offence occurring.

All employers, businesses and organisations have a legal duty of care to reduce the risks and provide staff with training in what to do should an armed robbery occur.

Armed robbery is a serious crime and can threaten the life of staff.

🔴 Staff should be able to identify and apply methods of prevention and reducing the incidence of armed robbery.

🔴 The armed hold up training will assist staff to identify safer procedures and practice tactical behaviours for the improved welfare of staff during an armed robbery event.

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

ADVANCED BOOKINGS RECOMMENDED

TESTIMONIAL ARMED ROBBERY TRAINING

“AGKK Armed Robbery training has my highest recommendation.

Bernie is diligent and an experienced educator, who has had first-hand experience in being on the end of an armed robbery. He is able to get the essential key survival points across in how to stay safe in an armed robbery to all staff no matter their experience in our business.

The armed robbery course which is an intensive practical workshop received very positive feedback from all staff.

The armed robbery workshop covered so many key points;

✅ Identifying how to improve security for our business and how many criminals operate

✅ Identifying and applying methods of prevention and reducing the incidence of armed robbery.

✅ Identifying and practicing the behaviours for staff during an armed robbery event.

✅ Explaining the post robbery procedures and the effective reporting methods

✅ Staff self-care after an armed robbery

Bernie made an emphasis on being prepared and giving practical advice that staff can remember.

An excellent communicator, Bernie provided the strategies to establish a more proactive secure environment for our business.

On attending the Armed Robbery Workshop I realised just how unprepared I would have been, had a robbery happened. After completing the course I now feel mentally prepared to handle an armed hold-up.

Personally I found all areas useful, but more the areas of what to do during the armed robbery and how to recover. This was very interesting because we are not usually familiarised in such areas and how to reduce panic during the situation so staff do not escalate the violence of an armed robbery.

Myself and the other staff feel more confident and informed in handling an armed robbery situation more safely.

Well worth the time and investment.”

Adam Stewart, Palm Beach Hotel

The aim of this custom made armed robbery training course, program or intensive workshop is to reduce the risk, improve staff safety and try to minimise the impact to both staff and your business of an armed robbery and to maximise the chances of prosecution of the armed robbery offenders.

We can provide a risk assessment to review existing standards of physical security, workplace design and layout, workplace procedures and protocols such as cash handling practices, staff training needs and the locality of the business.

A review of your particular workplace design and layout, physical security and workplace procedures and protocols will be taken into consideration and incorporated into staff training needs.

Appropriate employee armed robbery training of the procedures to follow during a robbery is vital for staff surviving the armed robbery workplace confrontation.

The overriding consideration in dealing with a robbery is to reduce the possibility of injury to staff and others.

We train staff to not to resist the armed robber. The money or goods is not worth risking a life. We train staff to take no action that would jeopardise the safety of themselves, other staff or customers. In most situations, robbers almost never hurt anyone who cooperates.

AGKK armed robbery training is a practical workshop, course or program that provides comprehensive training to keep your staff and business safer.

“This armed robbery workshop or course provides staff the key skills and safety foundation knowledge required to recognise, avoid, manage, and react correctly under the extreme duress of an armed robbery workplace situation.”

ARMED HOLD UP TRAINING FOR STAFF

The practical armed robbery training is essential for businesses and employees to have armed robbery prevention training and safety procedures to improve the security and wellbeing of staff.

During the armed robbery training we educate staff the importance of remaining calm and tactical precautions and procedures to stay safe.

Armed robbery training courses and workshops from AGKK face-to-face Training is essential for all staff involved in business cash handling or merchandise in their day to day workplace duties.

Armed Robbery Training and Armed Hold Up Safety Training for staff

This is a short practical workshop or course teaching your staff the skills and knowledge required to survive an Armed Robbery.

This practical armed training intensive workshop or course focuses on teaching staff how to Prevent an Armed Robbery and how to respond with strategic safer responses to help protect their lives.

AGKK armed robbery training course is about how staff can protect themselves and the safety of others in the event of an armed robbery.

DURATION OF ARMED ROBBERY TRAINING FOR STAFF

Tailor-made armed robbery practical training, courses and programs can be

🔴 2 hour intensive interactive workshop

🔴 Half Day interactive Training or

🔴 Full Day interactive training for workplaces and staff, businesses and other organisations.

These armed robbery training workshops and courses can be adapted to fit with your organisations timeframe.

It will meet your specific training armed robbery requirements and desired practical outcomes.

Advanced Bookings Recommended

CONTACT US 7 DAYS PER WEEK

Phone anytime on 0409474494 or use our INQUIRY BOOKING FORM in regard to armed robbery training for your staff

🔴 REAL LIFE EXPERIENCE OF BEING IN AN ARMED ROBBERY OR ARMED HOLD UP TRAINERS

“AGKK has prepared and developed training armed robbery workshop training education packages that are delivered by trainers who have experienced an armed robbery first hand. This real first-hand knowledge of being in an armed robbery is essential to educate staff how to stay safer when exposed to armed robberies and violent criminal offenders. This extensive real life experience, advice and tactical strategies in how to safer tactically manage an armed hold up and survive is essential for the safety and wellbeing of staff.”

Law enforcement agencies across Australia recommends that staff Armed Robbery training be undertaken in the following areas:

🎯 Staff learn safer cash handling and management procedures

🎯 Improved security staff routines for business opening and closing • security practices and procedures

🎯 Enhanced identification, reporting and recording suspect activity.

The first area of training relates to reducing the reward available for the armed hold offenders, and the other strategies relating to making it difficult for the offender or criminal to commit the offence.

When an armed robbery is unavoidable, proactive and prior staff armed robbery training – is essential in what to do in the event of an armed robbery.

CODE A – ARMED ROBBERY TRAINING

We teach staff to use the police recognised and effective armed robbery recommended ‘CODE A’ procedures.

CODE A is important as it trains staff in safer procedures during an armed robbery.

(Armed Robbery Training)

CODE A letters stands for:

Calm – Staff try to remain calm. Do not invade the personal space of the offender. Activate the alarm only if you can do so safely.

Obey – Employees obey instructions but do not provide any money or goods that are NOT asked for. Advise the offender of any movements you have to make to comply with instructions. Do not make any sudden or unexpected movements.

Description – Staff should endeavour to make a mental note of the offenders’ features, including clothing, scars, tattoos, height, hair colour, accent and speech.

Evidence – Employees should be aware and mindful of what the offender touched, and do not touch it yourself. After the offender leaves, lock the door of the building and ask any witnesses to await the arrival of police.

Alarm – Staff should activate the alarm or call the police only when it is safe to do so.

Police Services throughout Australia recommends armed robbery training when staff commence employment, as a yearly refresher during their career, and when new procedures or new technology are introduced into the workplace.

ARMED ROBBERY TRAINING IS ESSENTIAL TRAINING FOR ALL EMPLOYEES INVOLVED IN BUSINESSES HANDLING CASH & VALUABLE MERCHANDISE –

ARMED ROBBERY CAN HAPPEN AT ANYTIME TO ANY STAFF MEMBER IN ANY BUSINESS

This Armed Hold Up Training workshop is suitable for any staff member or employee responsible for day-to-day engagement or face-to-face interaction with customers and clients.

DO YOUR STAFF KNOW WHAT TO DO IN AN ARMED ROBBERY TO SURVIVE AND MAINTAIN THEIR SAFETY?

Our armed training workshops, courses and programs help improve the safety of staff.

All business owners’ have a duty of care to train staff and improve safer responses and improve awareness of armed robbery prevention and safer staff actions. The intensive training workshops improve staff ability to deter and manage Armed Robberies.

AGKK provides effective armed robbery training and education for staff.

All armed robberies are a serious crime that could have a catastrophic negative impact on the health, safety and welfare of business owners, their staff and customers.

This Armed Robbery training course has been designed explicitly for all Australian businesses to help protect your staff and employees from becoming victims of an armed robbery.

“Through practical scenario-based learning, this interactive course teaches staff how to behave more safely during an armed robbery, what to do after a robbery, and how to identify and minimise the risk of armed hold-ups occurring.”

The practical training aims to reduce the risk and minimise the impact to staff and the financial impact of armed robbery on all businesses and to intensify the prevention and the safety procedures for armed hold ups.

During this Armed Robbery Practical Training and Hold Up Training which is Face-to-Face for staff and employees they will learn about:

🔴 Becoming familiar with how to manage robbery related risks for safely.

🔴 Employees learn how to identify important aspects of safer tactical behaviour during an armed robbery.

🔴 Staff learn to recognise how their behaviour can lead to safer outcomes of the armed robbery situation.

This short, intensive and informative Armed Robbery Training workshop is designed to equip your staff with the knowledge to avoid exasperating the threat and assist employees in activating safer responses of survival if they are ever involved in these threatening armed robbery workplace situations.

This practical training is an intensive short workshop course teaching your staff the skills and knowledge required to survive an Armed Robbery.

By the end of this armed robbery training course, staff will have an increased understanding of how to protect themselves and others and stay safe in the event of an armed robbery.

Reduce the risks and improve safety of staff with armed robbery training for all employees.

We conduct armed robbery training in Brisbane, Sydney, Melbourne, Adelaide, Perth, Canberra, Darwin and across Australia.

CONTACT US 7 DAYS PER WEEK

We are dedicated to assist you with your staff armed robbery safety training inquiry.

Call 0409474494 or use this INQUIRY BOOKING FORM

Our armed robbery training workshop will enhance staff personal safety awareness and strategies in the event of an armed robbery workplace event.

It is essential staff know how to act in a manner that optimises their chances of coming out of an armed robbery situation unharmed

Our armed robbery workshop, program, course is designed to equip staff and employees with the knowledge and skills needed to respond effectively and work towards a positive outcome where nobody gets injured or hurt. The armed robbery training will cover staff planning measures and procedures for before, during and after an armed robbery incident to enhance safety, wellbeing and productivity.

ARMED ROBBERY TRAINING BRISBANE & AUSTRALIA WIDE

KEY PROCEDURES FOR STAFF DURING AN ARMED ROBBERY TO KEEP THEM SAFER:

🎯 Your life and the life of your staff is our most important asset so it is important- Don’t be a Hero or Heroine! Staff should not do anything that would threaten your safety or the safety of others.

🎯 During an armed robbery if a firearm is displayed, assume it is real and loaded.

🎯 Staff should make no sudden moves in an armed robbery and remain calm. If the robber(s) have a weapon, those persons will likely use it if provoked.

🎯 Activate alarms (where available) ONLY if you can do so safely and without detection.

🎯 Staff should follow the robber(s) directions, but volunteer nothing more than you are asked.

🎯 Employees should not make any sudden moves. If you must put your hands somewhere or make any other moves, explain the action to the robber before doing it.

🎯 If the robber hands you a note, drop it on the floor or place it out of sight to retain as evidence.

🎯 Staff should examine and study the robber(s) as carefully as possible without being obvious. Note the robbers’ height, weight, race, age, clothing, jewellery, sex, speech characteristics, scars, tattoos, deformities, gait, and method of procedures.

🎯 Employees should note the number of robber collaborators and where they stood. Try to make the same observations of each robber and staff should pay special attention to the way the robbers address each other. Under stress, they may use real names.

🎯 Staff should note the type of weapon used by the robber and where it was carried.

🎯 Employees should be mindful and note the direction in which the robber(s) departed and how the money was carried away (carry case, bank bag, etc.)

Staff should try to remember exactly what the robber(s) said and did

”STAFF LIFE PRESERVATION IS MOST IMPORTANT DURING AN ARMED ROBBERY.

REMEMBER THAT MONEY OR EQUIPMENT CAN BE RECOVERED OR REPLACED. A LIFE CANNOT BE REPLACED.”

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

ADVANCED BOOKINGS RECOMMENDED

THOUSANDS OF BUSINESSES AND STAFF AND INDIVIDUALS HAVE BEEN THE TARGET OF ARMED ROBBERIES. IT HAPPENS WHEN YOU LEAST EXPECT IT!

AGKK has decades of training experience of proven performance and effective methods of preparing staff for the unexpected during an armed robbery.

ARMED ROBBERY STAFF SURVIVAL SKILLS TRAINING

The practical armed training includes role plays that are specific to your staff, workplace, business and industry.

“Businesses and staff should develop appropriate, safer strategies around how cash is handled and sensible business precautions and procedures to reduce the risk of armed robbery to your business. Employers and staff should also know what to do if your business becomes a victim of armed robbery.”

IMPROVE STAFF ROBBERY RESPONSE TRAINING SKILLS

Armed robberies are often very significant events and they can have a major impact on the health, safety and welfare of staff and workers who experience armed holdups.

This armed robbery practical training workshop/course is aimed at increasing staff awareness of the likelihood of an armed robbery occurring. It also provides guidelines for how to prevent, behave before, during and after such an incident to reduce the risk to health and safety.

An armed robbery on your business would be a tragic event and could have a significant impact on the health, safety and welfare of you, your staff and customers.

This practical armed robbery survival training aims to reduce the risk, or at least minimise the impact, both human and financial, of armed robbery on small businesses and to maximise the chances of prosecution of armed robbery offenders. Staff and businesses will find helpful information on the principles of workplace design and a range of workplace practices that can be used to minimise the impact and incidence of armed robbery/hold-ups.

Armed robberies are often unpredictable and can place your staff in dangerous situations. Whether the armed robbery on your business is random or has been carefully planned, the offender’s motivation is the same – to steal valuables.

As a business owner, you should be aware of the actions you can take to improve your safety and security as well as what to do when an armed robbery occurs.

Armed Robbery Survival Skills Practical Workshop Courses & Programs

Conflict Management, De-Escalation, Violence prevention training workshops courses

This Armed Robbery workshop/course is perfect for keeping staff up to date on the topic of Armed Robbery Survival Skills and ensuring employees are familiar with these essential workplace safety and management skills.

Armed Robbery Awareness and Violence Safety Training for Staff and Employees

“AGKK armed robbery training is highly interactive and effective due to the practical nature of the workshop and course.

This armed robbery training workshop and course focuses on teaching staff how to prevent an Armed Robbery, and in the unlikely event of one occurring, how to respond effectively.

If armed robbery occurs in the workplace, it is essential that staff have appropriate training to maximise their chances of survival and personal safety.

As a business owner it is your responsibility as an employer to ensure staff members are equipped with the skills not only to perform their daily duties but to deal with any situation, including violent threats to your staff and the business. Employers have a legal duty of care to their workers.”

Course outline and objectives of Armed Robbery Training

This armed robbery training workshop, course has been designed to provide staff with;

🎯 Identify the factors that impact on staff, employees and management of a business when confronted with an armed hold-up.

🎯 Identify the principles that need to be implemented in surviving an armed robbery confrontation.

🎯 Identify the some possible effects of being involved in an armed robbery and the correct procedures to minimise the impact to staff personnel.

🎯 Identify the employee safety and well-being is the primary objective

Work-related violence and aggression is common in businesses and industries where people work with the public or external customers. It is often associated with armed robbery and acts of violence and aggression or other crimes. We all understand that Armed Robbery can cause serious physical or psychological injury, and sometimes can be fatal for staff.

“Armed holdups can occur in any business including small shopkeepers, petrol stations, fast food outlets, liquor stores, pharmacies, and many more, are falling victim to armed robbery.”

In AGKK armed robbery training we highlight the importance to staff and businesses these key concepts

• Provide a clear, well-lit view of the premises from both inside and outside

• Remove clutter (including advertising material, displays) from windows and around the ‘point of sale’ or cash register area

• Locate the point of sale in the most visible location, so it can be seen from both inside and outside

• Use counters that are wide and high enough to maximise distance between staff and customers

• Store rooms, rear access points, doors and windows should be kept secured at all times.

• Mirrors can be used to monitor blind spots although they should be positioned to prevent observation of cash handling procedures

Install height markers on the inside of your doors, as this will help you judge the height of offenders

• Install good interior lighting and a clear window frontage to help identify potential offenders

• Pay attention to rear access points to avoid dark concealment spots

• Maintain landscaping so that ground cover is no higher than one metre and hanging foliage is no lower than two metres.

• Ensure staff members are aware of security and armed robbery procedures and know what to do in that situation. This drill should be regularly practised

• Have more than one staff member involved in opening and closing the business

• When leaving the workplace consider departing in groups

• Staff should be alert to suspicious behaviour and know who to report it to, such as a supervisor or other employees. They should also check for suspicious behaviour before closing and leaving the business

• Ensure all keys and staff passes are returned when a staff member terminates their employment.

• If a staff member leaves under difficult circumstances, consider changing all cash handling and security procedures.

AGKK ARMED ROBBERY TRAINING IMPROVES STAFF SAFETY

Every organisation or business should be prepared to deal with a workplace violence or robbery crisis. Even the most secure business can fall victim to unexpected situations of violence or robbery.

Armed robbery Training that is practical and essential for improving staff safety

Regular on-site training should be given a high priority. Employees need to be trained in the latest methods of robbery prevention, as it will improve their personal safety and their ability to provide information that could help in the apprehension of the criminals. This training and practical preparation can lessen the emotional after-effects of being involved in a robbery.

“Staff who have been the victim of an armed robbery know it is a very disturbing experience. For staff there are immediate physical dangers when being confronted by armed offenders who are committing armed robbery.”

Staff Armed Robbery training

During a armed robbery the emphasis of training must be on self-protection. An employee’s life and safety is worth more than any amount of money.

An armed hold-up is a very stressful situation that can produce a range of responses from staff. All staff need training in how to behave during a hold-up.

Training staff in what to expect and how to act during a hold-up can significantly reduce the effects of post-traumatic stress.

Staff should be made aware of the risks involved in cash handling and trained in:

🔴 Cash handling procedures

Emergency procedures and operation and security devices

🔴 Confidentiality about procedures and security devices

🔴 Staff support services during an armed hold-up

🔴 How to identify robbers

🔴 How to identify suspicious behaviour

🔴 How to behave during an armed hold-up

ARMED ROBBERY TRAINING FOR EMPLOYEES IMPROVING STAFF SAFETY

De Escalation Training

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

ADVANCED BOOKINGS RECOMMENDED

Armed robbery is a serious crime that could have a significant impact on the health, safety and welfare of you, your staff and customers. It is therefore important for all organisations and businesses to have proactive security measures and armed robbery procedures in place and for all staff to be familiar with them.

Training of staff and all employees in armed robbery prevention is an important consideration for any owner, manager as almost all businesses and staff have the potential to become victim of armed robbery. This practical armed hold up training workshop is essential for the benefit and safety of staff involved in the handling of cash (or other targets such as jewellery and pharmaceuticals) and may be at risk of armed robbery.

Examples of key components of the armed robbery training.

🔴 How and why hold-ups occur?

🔴 Armed Robber Offender behaviour and tactics

🔴Armed Robber Offenders expectations

🔴 Staff safer operational practices/procedures

🔴 Strategies to prevent armed hold-ups or robberies

🔴 Strategies to increase staff and employee survival during an armed hold up or robbery

🔴 Training staff how to deal with suspicious persons

🔴 Transporting/transferring of cash

Training of staff in what to do/what not to do in the event of a hold-up:

✅ Staff Body language

✅ Staff Verbal responses

✅ Staff Response to demands

✅ Employee Alarm activation during an armed robbery or hold up

De Escalation Training

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

ADVANCED BOOKINGS RECOMMENDED

Empower your staff to cope with armed robbery with experienced and effective armed robbery training

It is vital to prepare staff with the confidence and ability to cope with violence or armed robbery.

Staff being untrained creates the risk of mistakes that can cost a life or cause serious injury to staff and customers.

Recently there has been thousands of victims of this crime across Australia. It’s important for business leaders to prevent and prepare themselves, and their staff, for these kinds of violent events.

Staff safety training is crucial. Training and educating your staff and all employees on what to do in case of an armed robbery could be the difference between life and death.

Important facts about an armed robbery in the workplace:

A robbery is the taking or attempts to take anything of value from the care, custody, or control of a person by force or threat of force or violence
Armed robberies can occur almost anywhere and at any time
Most robbery victims are not injured during the incident as long as they don’t resist
Armed robbery has a considerable impact on your business and the health, safety and welfare of those involved
Armed robbery is a criminal offence and is dangerous for the health and welfare of staff

Robbery skills Staff training

One of the most important benefits of armed robbery training is that it provides your staff motivation and skills inside your organisation or business, which enhances safety and reduces the overall cost of any operation.

AGKK’S de-escalation training Course in mediation and management of Armed Robbery Survival Skills

AGKK de-escalation staff training workshop aims to safeguard your staff from the potential physical and psychological consequences of occupational violence and aggression.

Even the most secure business can fall victim to unexpected situations of violence or robbery.

The in-person de-escalation training course runs for two or three hours and will be scheduled to meet the needs of your specific workplace and employees. With an interactive and hands-on course structure, we guarantee your staff team will be engaged while learning the critical skills they need for effective management and prevention.

We know what works and what doesn’t in a dangerous workplace conflict situation and can equip your staff with the right safety skills to protect and defend themselves.

This practical face- to-face workshop/course/ program on armed robbery prevention is about how staff can protect themselves and the safety of others during an armed robbery. AGKK training covers what is armed robbery, the impacts of armed robbery, prevention of armed robbery, how to act during an armed robbery, what to do after an armed robbery and how to reduce the risks of armed robbery.

Why work with AGKK de-escalation training?

AGKK de-escalation has over 30 years of experience delivering meaningful and engaging de-escalation training and occupational violence and prevention training to businesses of all sizes across Australia.

For many decades we have worked with businesses and organisations large and small, giving us an enormous amount of experience in an incredibly wide variety of industries. This allows AGKK de-escalation training to use what we have learned over the decades when tackling any new workplace conflict challenge, ensuring our experience to find a solution that suits the specific needs of each and every business or organisation.

At AGKK de-escalation training, we believe in planning ahead, and ensuring our clients are always prepared for anything. We have decades of experience working with clients, businesses and organisations of all shapes and sizes across a broad range of industries, ensuring that no matter the situation, AGKK can provide effective solutions.

Your staff team is your most valuable asset and it is your responsibility to help safeguard their wellbeing and protect them. Investing in our de-escalation staff training skills ensures they have the proactive skills they need to remain safe in the workplace.

Improve business and staff Security with AGKK Armed Robbery Training

Specific equipment and technology may greatly improve the security of your business. Seek specialist security advice and consider the following:

• Closed circuit television security systems may act as a deterrent and are critical to identifying offenders. Systems should be tailored to individual business needs and consideration given to:

• Camera quality and placement

• Camera set-up including lighting and focus

• Recording systems (image quality, continuity and 28 day storage)

• Install a monitored alarm system

• Install a safe which is secured to a sturdy fixture and consider features such as:

• Torch and drill resistant

• Post-feed

• Time delay mechanism

• Dye bomb device

• Bait money

• Regularly empty cash from registers into the safe

• Limit the number of safe keys and/or number of people with the combination

• Consider sensors or electronic beepers at the business entrance to alert staff to customers

• Make extensive use of signs and stickers to promote security measures such as:

• Staff cannot open safe

• Premises under constant video surveillance

• If your business is high risk, you may require security staff to monitor the premises

• Never publicly discuss your security arrangements, even with friends, and instruct your staff to do the same.

Our armed robbery training for staff is designed as a practical tool to help organisations review and improve their current business security measures and identify potential security risks.

AGKK ARMED ROBBERY TRAINING KEY CONTENT

🎯 How the organisation reduces the risk of an armed robbery occurring;

🎯 What to do during an armed robbery;

🎯 Staff observing the robber’s appearance and means of departure;

🎯 What to do immediately after an armed robbery;

🎯 Traumatic reactions after an armed robbery for staff

Learning Outcomes of armed robbery training for staff and businesses

At the completion of this armed robbery training workshop/course, staff should be able to:

✅ Identify suspicious events prior to an armed robbery;

✅ Describe how to behave during an armed robbery to reduce the risk of serious harm to themself and others;

✅ Explain what to do immediately after an armed robbery;

✅ Assist the police during their investigation;

✅ Identify the effects of armed robberies and explain where and how to seek professional assistance.

At AGKK armed robbery training for staff will enhance good business security can be achieved by following these key principles:

🎯Deter entry and robbery of the premises

🎯 Make it easy for an offender to be seen and identified

🎯 Make it difficult for an criminal to gain entry into the premises

🎯 Make it difficult for an lawbreaker to exit your property

🎯 Make it difficult for an felon to gain benefit from vour property.

At AGKK armed robbery training we can identify existing and desirable security.

At AGKK armed robbery training we help organisations and businesses in reducing the risk of violence or robbery.

We educate staff to be aware of unusual behaviour such as:

🔴 Identifying individuals loitering outside the business

🔴 Strangers asking about your business

🔴 Customers acting out of character (e.g. spending time in a retail outlet without purchasing anything)

🔴 Individuals dressing unusually (e.g. wearing winter clothes in summer)

🔴 Don’t provide information about your business processes to anyone you are not comfortable with.

🔴 Avoid opening and closing your business alone.

🔴 Never discuss your security arrangements in public, not even with friends.

🔴 Ensure and educate all staff members (especially new staff) are aware of security procedures and know what to do in the event of a robbery.

🔴 Closely control the custody, issue and duplication of business keys.

De Escalation Training

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

ADVANCED BOOKINGS RECOMMENDED

ARMED ROBBERY TRAINING, DE-ESCALATION OF OCCUPATIONAL VIOLENCE & AGGRESSION TAILOR-MADE TRAINING FOR YOUR BUSINESS, ORGANISATION AND STAFF

HANDLING OF CASH TO REDUCE THE CHANCES OF ARMED ROBBERY

🔴 We educate staff and businesses to ensure the cashier is in a visible location, as far away from entry/exits as possible and that the counter is wide and high enough to restrict physical contact between staff and offenders

🔴 Install a time delay operated safe with a drop chute and regularly empty your cash drawer into the safe

🔴 If possible, have a secure area for handling and counting cash. Always keep this area secure and out of sight of the general public

🔴 Encourage electronic methods of payment, such as credit cards rather than cash, to minimise cash levels.

🔴 Avoiding using labelled bank bags

🔴 Ideally, use professional security companies to collect cash and move it to banks

🔴 If you do need to transfer money to the bank, do so at irregular times and vary the route

🔴 Don’t wear company uniform when going to the bank and try to use different people

Good Cash handling and storage will help reduce the risk of an armed hold up or workplace robbery

🎯 Open the cash drawer only when it is in use and lock it at all other times

🎯 Limit the amount of cash held on the business premises and publicise this fact with a sign saying minimal or no cash kept on premises

🎯 Staff or Managers should minimise cash levels by frequently clearing cash registers

🎯 If possible, have a secure area for handling and counting cash which is out of sight of the general public and access ways.

🎯If businesses can use professional security companies to collect cash and transport it to the bank.

If you do need to transfer money to the bank yourself:

✅ Do so at irregular times and vary the route

✅ Try to use more than one person

✅ Conceal the cash bank bags

✅ Do not wear a uniform or company ID

✅ Do not display cash in public

Handle, count and move cash around

your business as little and as discreetly as possible.

Business and Store layout and design to help reduce armed robbery for staff and all employees

🔴 It is important that your business is clearly visible from the outside

🔴 Designate safe areas and escape routes for you and your staff

🔴 Install Close Circuit Television (CCTV) to monitor entry and movement within your business and have the CCTV attached to a recording device.

🔴 Install an alarm system, particularly one with a duress system

🔴 Ensure that back and side doors and windows are kept secure

🔴 Provide good lighting inside and outside of your building

🔴 Make extensive use of signage and stickers, both inside and outside your business to promote proactive security measures such as ‘Premises under constant video surveillance’

AGKK practical armed robbery training for employees and all staff

We train staff with effective strategies if their business is being robbed.

In the event of a robbery, we teach staff it is so important to stay calm and do exactly as the offender says. Staff personal safety and that of your employees and customers is far more important than any money or stock you might lose.

Important key techniques for staff in the event of a robbery:

✅ Speak only when spoken to. Talking to the offender will only prolong the incident

✅ Remember the offender will be nervous and tense

✅ Explain in advance any sudden movements you are going to make (e.g. “I am going to open the cash register now”)

✅ Do not activate alarm systems unless it is safe to do so

✅ Avoid strong eye contact with the offender

✅ Try and remember as much as you can about the offender and how he/she behaves

In our AGKK ARMED ROBBERY SURVIVAL TRAINING WE EDUCATE STAFF AND BUSINESSES THAT AFTET A ARMED HOLD-UP:

• Call police as soon as you can and provide your name, address and premises details, description of the offender/s and vehicle, and their direction of travel

• Close the premises to the public and isolate the areas where the offender/s confronted staff

• Ask witnesses to remain to assist police

• Avoid conferring with other witnesses about the offence and provide versions independently

• Complete offender description forms

• If contacted by the media, speak to police first. Incorrect statements could jeopardise the investigation or court proceedings. Avoid discussing the amount of property stolen.

• Consider counselling and support for staff

Under Australian workplace safety legislation all businesses have a legal duty to provide a safe workplace, so they need to be thoroughly prepared for the possibility of a robbery or armed robbery on their premises. By following the simple and practical guidelines given in the training staff can reduce the likelihood of your business and employees becoming a victim of robbery. The aim is to decrease the reward for the robber and make it more likely that he or she will get caught. Your staff will also be better trained to respond to a robbery by providing police with a detailed description that will help them to catch the offender(s).

AGKK Armed Robbery training is essential for all staff working with cash in chemists, clubs, pubs, registered clubs, and petrol stations should do the Armed Robbery Skills training.

Our armed robbery training teachers staff not to panic and put themselves at further risk.

We teach and train staff in an armed robbery that body language is also very important. We train staff with non-threatening body language personal space that aids in increased safety.

Robbery Staff training improves the Safety Procedures of Employees

The emphasis of robbery training must be on staff self-protection.

An employee’s life and safety is worth more than any amount of money.

An armed hold-up is a very stressful situation that can produce a range of responses from staff. All staff need training in how to behave during a hold-up or robbery.

Armed Robbery training is essential for staff safety and wellbeing.

We believe that training staff in what to expect and how to act during a hold-up can significantly reduce the effects of post-traumatic stress.

AGKK Armed Robbery training will make employees aware of the risks involved in

🔴 Handling cash safely

🔴 Proactive cash handling procedures

🔴 Emergency procedures and operation of security devices

🔴 Confidentiality about procedures and security

🔴 Staff support services during an armed hold-up

🔴 How to identify robbers or thieves

🔴 How to identify suspicious behaviour

🔴 How to behave safely during an armed hold-up or robbery

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

ADVANCED BOOKINGS RECOMMENDED

ARMED HOLD UP TRAINING FOR EMPLOYEES IMPROVING STAFF SAFETY

AT AGKK WE TRAIN STAFF WHAT TO DO IN THE EVENT OF AN ARMED ROBBERY

It is essential for businesses and organisations to have armed robbery procedures and for staff to be familiar with them.

“During an armed robbery, it is important to stay calm. The overall aim is to try to ensure the offender leaves the premises as soon as possible, without injuring or harming anyone.”

OUR ARMED ROBBERY SURVIVAL TRAINING WILL EDUCATE AND TRAIN STAFF SO THEY ARE PREPARED IF THEY ARE THE VICTIM OF AN ARMED ROBBERY.

AFTER A HOLD-UP

• Call police as soon as you can and provide your name, address and premises details, description of the offender/s and vehicle, and their direction of travel

• Close the premises to the public and isolate the areas where the offender/s confronted staff

• Ask witnesses to remain to assist police

• Avoid conferring with other witnesses about the offence and provide versions independently

• Complete offender description forms

• If contacted by the media, speak to police first. Incorrect statements could jeopardise the investigation or court proceedings. Avoid discussing the amount of property stolen.

• Consider counselling and support for staff

KEY COMPONENTS FOR STAFF TO REMEMBER FOR ARMED ROBBERIES

CODE-A

CALM – OBEY – DESCRIPTION – EVIDENCE- ALARM

🔴 Calm

Try to remain calm. Stay away from the personal space of the offender.

🔴 Obey

Obey instructions. Avoid making any sudden or unexpected movements.

🔴 Description

Note the features of the offenders, including clothing, scars, tattoos, height, hair colour, accent and speech and any weapons used.

Evidence

Remember what is touched by the offender and do not touch it yourself.

🔴 Alarm

Activate the alarm and call police on Triple Zero (OOO) when it is safe.

De Escalation Training

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

ADVANCED BOOKINGS RECOMMENDED

PRACTICAL ARMED ROBBERY TRAINING FOR EMPLOYEES IMPROVING STAFF SAFETY

AGKK Armed Robbery and hold-up survival rules for staff and businesses

Personal Survival is the first rule during an armed hold-up. Protect yourself and your personal safety are most important, not money or goods.

(Studies found that robbery victims who resist were over 40 times more likely to be killed than those who cooperate)

ROBBERY TRAINING AND ARMED HOLD UP TRAINING FOR STAFF

KEY SKILLS TRAINING FOR STAFF IN PREPARATION FOR AN ARMED ROBBERY

In our staff robbery training staff should follow the steps listed below during an armed hold-up or robbery.

🔴 STAFF STAND STILL

🔴 Identify the situation and dangers

🔴 Staff keep their hands where they can be seen and do not make any sudden or quick moves.

🔴 Staff stand slightly off centre to the robber. (A submissive position.)

The telephone must not be immediately used.

🔴 STAFF OBEY THE ROBBER’S INSTRUCTIONS

Staff do exactly what they are told.

🔴 Allow the robbers to leave.

The sooner they leave the safer staff are.

STAFF SHOULD REMAIN CALM AND QUIET DURING AN ARMED ROBBERY

🔴 Staff speak only when spoken to.

(Avoid shouting or provoking the robbers).

🔴 Employees should be submissive and avoid drawing attention to themselves during an armed robbery

🔴 Staff should avoid staring at the robber(s) and/or making direct eye contact during an armed robbery

DURING AN ARMED ROBBERY STAFF OBSERVE, IF YOU CAN DO SO SAFELY

🔴 Make a mental note and identifying the robber’s appearance including hair, colour, height, weight, accent, clothing, race, age and type of weapon.

🔴 Look for identifying characteristics including scars, tattoos and speech patterns.

After the robbery write down the license number and the make, model, colour and year of the get-away vehicle.

STAFF SHOULD STAY OUT OF THE DANGER AREA DURING AN ARMED ROBBERY

The robber(s) are in control – Do not try to overpower them.

During the hold-up, do not display curiosity or bravado.

DURING AN ARMED ROBBERY STAFF SHOULD STAY WHERE YOU ARE. STAFF SHOUKD NOT CHASE THE ROBBER

Leave this to the police.

Observe the direction of departure and get-away car details only if safe to do so.

CALL THE POLICE

When it is safe call the police.

Make a full report to the police

🔴 The workplace counter or work area should be wide and elevated to provide safety for employees. It should also be cleaned regularly to remove old fingerprints. This increases the chance that a robber may leave a readable print behind. Do not use oil- or wax-based cleansers.

🔴 Secure the cashier operations, including fixing any cash registers securely to the counter. Install barriers to keep unauthorised people out of these areas.

🔴All staff should have an up-to-date list of emergency contacts near the telephone.

🔴 Keep witness description forms readily available for employees and other witnesses to complete after any robbery has occurred.

🔴A silent alarm system should be installed. The system could be one that can be unobtrusively activated by a staff member who is forced to open the safe or vault. The alarm should be tested periodically and serviced to correct any malfunction. Whenever it is accidentally set off, or malfunctions, this should be immediately reported to the police so that they are aware that it has been a false alarm.

🔴All businesses should ensure that they have storage rooms with locks that can be opened from the inside: robbers sometimes lock employees in storage rooms. If you do have a room whose lock can’t be unlatched from the inside, hide its spare key in there.

🔴 For a secure area in a business use doors and gates with latches that automatically lock on closing.

ARMED ROBBERY TRAINING AND VIOLENCE PREVENTION IS ESSENTIAL FOR STAFF SAFETY

Training Staff to prepare for a robbery and improve safety

Proper training for employees in the procedures they should follow during a robbery is vital to effectively responding to the confrontation and remaining as safe as possible.

Staff armed hold up training should be conducted regularly and discussion periods should be available so that every employee knows their role and has an opportunity to ask questions.

AGKK robbery prevention training on a regular basis will help to ensure the proper reaction of staff in the event of a robbery. The practical robbery training increases safety and well-being of staff.

AGKK robbery training teaches staff many essential safety skills

We train staff how to remain Calm

We train staff how to remain calm so it enhances safe measured responses

Staff should obey the instructions of an armed robber

In in armed hold up training we teach staff that they should not resist the robber. The money is not worth risking a life for.

Do not take action that would endanger the safety of personnel or customers.

In most armed hold up situations, robbers won’t harm a person who cooperates. Do not use or encourage the use of weapons against the robber. Introducing another weapon into the situation increases the chances of someone becoming injured during the robbery. No amount of money is worth the risk of endangering a person’s life.

Try to inform the robbers of any surprises. If someone is expected back soon, or if you must reach out or move in any way, tell the robber what to expect so that he or she will not be startled. An unexpected move by an employee may trigger a violent reaction endangering the lives of many people.

Follow the robber’s commands, but do not volunteer information or assistance. The longer the robbery takes, the more nervous the robber may become and therefore the more apt to become violent. If the robber demands a specific amount of money, give them only the amount they demand.

If the robber displays a firearm, or even just claims to have one, consider it to be loaded and able to be used. Try to alert other employees to the situation by using prearranged signals.

Description – in our armed robbery training we train staff to be observant

We educate staff to plan to be a good witness.

Try to notice as much as possible about the robber or robbers yourself, without discussion with other witnesses. Staff should make a mental notes of the following during an armed robbery:

✅ The number of robbers.

✅ Physical characteristics, including: race, sex, age, height, weight, build, facial characteristics (head shape, colour of hair, colour of eyes, shape of eyes, nose, mouth, etc.), tattoos, scars, marks and/or other distinguishing features, right-handed or left-handed, clothing worn, other peculiarities exhibited by the robber (for example, smelled of alcohol, appeared to be “high” on drugs, etc.).

✅ Robber behaviour. Speech patterns (accents, language used), nicknames, actions/interactions with other offenders, any names used by the robbers.

✅ Description of any written note they present, type and description of weapon used, method of escape, vehicles used for escape, direction of travel when escaping.

Evidence

Staff should remember to safeguard all possible evidence.

Be aware of where the offender went in the premises and what was touched. Secure it and don’t touch it yourself or let anyone else touch it.

Staff procedures for after a robbery

By following a known set of procedures after a robbery, each business employee and staff member will be in a better position to help police arrest the robber, and, more importantly, to protect all employees and innocent customers from harm.

Business Management should establish in advance which personnel will take certain actions if a robbery occurs. Decide now which employee will lock the doors, who will call the police, who will care for anyone injured, who will look for the getaway car, and who will protect the evidence. Don’t assume these jobs will just happen automatically. In our AGKK armed robbery training we train businesses and their staff what to do if a robbery occurs, employees should follow these steps:

🔴 Do not immediately chase after a robber. The robber may shoot at, or attack, any pursuers. Responding police or witnesses might even mistake you as a robber

🔴 Secure the doors so that the robbers or offenders cannot re-enter the business or premises.

🔴 Stop the business operations and place a sign on the door telling customers that the business is “Temporarily closed due to an emergency.” Do not let anyone in except emergency personnel.

🔴 Call the police immediately using the emergency calls number.

🔴 Be sure to tell them if anyone is injured, so that an ambulance can be dispatched if necessary.

🔴 Provide the police the time of the robbers’ departure, their description and their direction and method of travel. Stay on the phone until you are told that it is okay to hang up.

🔴 The speed and detail of staff reporting an armed robbery is critical to getting the offender intercepted.

🔴 Staff should care for any injured people.

🔴 If it can be safely done as the robbers leave, staff should try to note their exact method of escape as well as their direction of travel. If they use a vehicle, try to find out its make, colour, type, number-plate registration and State/Territory of registration.

🔴 Staff and all employees should try to preserve and protect any potential evidence. Protect the scene of the crime and do not touch anything the robber may have touched. Keep people out of the area.

Staff should write down a description of the robber independently of other witnesses. Witness description forms should have been made up for this purpose, but if these aren’t available use any available paper.

Staff should ask witnesses of the armed robbery to stay until police arrive.

🔴 If they insist on leaving, try and obtain their names and addresses, or at least their names and phone numbers.

🔴 Employees should contact anyone else who may need to be informed of the armed robbery examples include the owner of the premises, security firm, etc.

🔴 Emergency telephone numbers should be accessible and the notification policy clearly established and known to all staff.

🔴 Staff should not discuss the crime with outsiders, including media, until police give you permission to do so. Refer all questions to the police.

🔴 Staff should not tell anyone how much money was stolen, or give any estimate of it, unless absolutely necessary.

🔴 The owners, managers or staff should find out and record anything else that may have been stolen during the armed robbery.

🔴 If an exact amount of cash taken during a robbery is released to the media and they report a large loss, other robbers could be attracted to your business

🔴 After the armed robbery staff should Assist the investigating officers in every way possible. Cooperate with the police by being available for interview, and be willing to identify suspects and to give evidence in court when notified to do so.

ARMED ROBBERY TRAINING AND PREVENTION IS ESSENTIAL FOR THE SAFETY AND WELLBEING OF STAFF AND EMPLOYEES

Trauma of a robbery for staff

It is important to recognise that the effects of a robbery can vary greatly between staff and victims. Businesses can aid a staff member’s recovery by:

🔴 Providing or facilitating immediate medical treatment, where necessary.

🔴 Providing immediate and on-going support, including supplying the employee with information and access to specialist services (counselling services, etc ).

De Escalation Training

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

ADVANCED BOOKINGS RECOMMENDED

ARMED ROBBERY TRAINING FOR EMPLOYEES IMPROVING SAFETY AND WELLBEING OF STAFF

AGKK Staff Armed Robbery training

Risk Assessment – Yes and No Checklist

🎯 Does your business hold large amounts of money?

🎯 Does your business trade late in the night?

🎯 Does your business have few employees on site or a staff member that works alone?

🎯 Does your business deal face-to-face with customers?

🎯 Is your business located in an isolated area?

🎯 Is your business highly visible from the street?

🎯 Do trees, shrubbery or internal posters block the view from the windows?

🎯 Do you display good-quality digitalised CCTV and deterrent signs?

🎯 Do employees have a complete view of the surroundings and use convex mirrors for any blind spots?

🎯 Is your business counter or work area high enough to protect your employees?

🎯Is the business cash register securely fixed to the counter?

🎯Does your business maintain a list of emergency contacts near the telephone?

🎯 Does your business have a silent alarm?

🎯Do you have sings/markers positioned at all entry/exit points?

🎯 Are you a high-risk business that should consider the installation of physical barriers?

🎯 Are all your employees provided with consistent and regular de-escalation training and armed robbery training?

🎯 In your business are staff required to record and report to management any suspicious people or behaviour?

🎯Has your business or organisation contacted your local police station to assist with your robbery procedures?

🎯 Do you practise recommended, proactive opening and closing procedures?

🎯 Are all staff trained in safe cash-handling practices?

🎯Does your business keep only a minimum of easily accessible cash on hand?

🎯 Do you use a duel-key, drop or delay-action time-lock safe that requires two employees to open it?

Wherever your “Yes” or “No” answer to any of those questions suggests that security and training of staff in de-escalation and armed robbery training is needed by your business needs to be upgraded and training conducted yearly.

Robbery is the cause of multiple deaths, injuries and staff trauma and can devastate a profitable business. Legal fees, litigation cost, fines, loss of good employees and deflated public confidence can have a huge impact on any organization subjected to robbery.

Armed Robberies and violence in the workplace are on the increase throughout Australia.

AGKK Armed robbery training is uniquely designed, the practical training uses very specific and extensive methods, empowering staff to develop vital skills to remain calm and cope with violence in the workplace.

Protecting Your Staff through Armed Robbery Training and Courses

This interactive workshop focuses on teaching staff how to prevent an Armed Robbery and in the unlikely event of one occurring, how to safely respond.

This workshop/course is focused on upskilling staff to respond to an armed robbery to save lives and assist in reducing the liability of the organisation.

WE TRAIN STAFF HOW TO SURVIVE AN ARMED ROBBERY IN OUR INTENSIVE PRACTICAL WORKSHOPS

Armed robbery occurs throughout Australia for pharmaceutical, hospitality and all retail workers.

All employees and staff in these industries should participate in armed robbery training and obtain the essential safety skills in how to survive armed robbery workplace events.

We train staff how to prevent armed robbery and some essential skills to mentally and physically protect oneself in a robbery.

Staff working with cash or jewellery or precious goods should receive Armed Robbery Survival Skills Training.

This practical armed robbery training workshop is designed to help staff protect themselves and others from becoming physical and psychological victims, should a robbery occur.

Here are some examples of topics that are are covered in this armed robbery in the workplace practical training, face to face workshop

🔴 What is armed robbery?

🔴 What are the impacts of armed robbery

🔴 Preventing armed robbery in the workplace

🔴 How to act during an armed robbery

🔴 What do to after an armed robbery

🔴 Staff and businesses reducing the risks of armed robbery in the workplace

ARMED ROBBERY TRAINING IMPROVING SAFETY & WELLBEING OF STAFF

Who is this Armed Robbery Training and Armed Hold up Training Course for?

This Armed Hold Up Training face-to-face is suitable for any employee responsible for day-to-day engagement with customers and clients.

Armed Robbery – Prevention and Response Training for staff throughout Brisbane, Sydney, Melbourne, Adelaide, Canberra, Darwin, Hobart, Perth and across all of Australia.

CONTACT US ANYTIME – 7 DAYS PER WEEK

REGARDING ARMED ROBBERY COURSES, TRAINING, PROGRAMS AND WORKSHOPS

You are most welcome to touch base on the phone, to fast track your required training safety outcomes for your staff and your business.

Directly on ☎ 0409474494 or use this Inquiry Booking form

Staff should be trained in armed robbery prevention training to develop appropriate strategies around how cash should be handled more safely and sensible business precautions and procedures to reduce the risk of armed robbery or armed hold ups to your business.

Staff should also know safer management procedures in what to do they become a victim of an armed robbery.

ARMED ROBBERY TRAINING AND ARMED HOLD UP TRAINING HELPS REDUCE THE RISKS TO STAFF AND IMPROVES EMPLOYEE SAFETY

Our armed robbery training and armed hold up training workshops, courses and programs trains staff and all employees to be aware of unusual behaviours such as:

🔴 People loitering outside the business

🔴 Strangers or individuals asking about your business activities

🔴 Customers or persons exhibiting unusual behaviour (e.g. spending time in a business without purchasing anything)

🔴 Individuals or customers dressing unusually (for example wearing winter clothes in summer)

🔴 Staff Being alert to strangers is important – individuals who seem out of place or as if they are monitoring your business activity

At AGKK Armed Robbery training we train staff that:

🔴 They should not provide information about the business to anyone you are not comfortable with.

🔴 Avoid opening and closing your business alone.

🔴 Staff should never discuss the business security arrangements in public, not even with friends.

🔴 Ensure all staff members (especially new staff) are aware of security procedures and know what to do in the event of a robbery.

🔴 Closely control the custody, issue and duplication of business keys.

Handling of cash management Armed Robbery Training and Armed Hold Up Training

These key preventative armed robbery measures are important to help protect your business and staff:

🎯Make sure the business cashier is in a visible location, as far away from entry/exits as possible and that the counter is wide and high enough to restrict physical contact between staff and offenders.

Ensure good visibility from the street. An open and uncluttered business frontage – whether professional services or retail provides a clear well-lit view into the business which can deter offenders as it allows those passing by to see if a crime is being committed.

🎯If possible install a time delay operated safe with a drop chute and regularly empty your cash drawer into the safe

🎯We recommend to have a secure area for handling and counting large amounts of cash. Always keep this area secure and out of sight of the general public

🎯Encourage electronic methods of payment, such as credit cards rather than cash, to minimise cash levels.

🎯Businesses and staff should avoid using labelled bank bags

🎯If possible use professional security companies to collect cash and transport it to the bank

🎯If staff you need to transfer money to the bank, do so at irregular times and vary the route

🎯Employees should not wear their company uniform when going to the bank to deposit cash

Store layout and design

🎯Make sure your business is clearly visible from the outside

🎯We recommend designated safe areas and escape routes for you and your staff

🎯If possible install Close Circuit Television (CCTV) to monitor entry and movement within your business and have the CCTV attached to a recording device.

🎯Businesses should install an alarm system, particularly one with a duress function system alert.

🎯Staff should ensure that back and side doors and windows are kept secure. It is obvious that it is important to keep all entry and exits points locked, in particular when the business is unattended. As mentioned also consider having back doors and windows locked when the business is operating.

🎯Businesses should provide good lighting inside and outside of their building and premises

We recommend to make extensive use of security signage and stickers, both inside and outside your business to promote proactive security measures such as ‘Premises under constant video surveillance’

We train staff with improved safety strategies when a armed robbery occurs.

We teach staff how to stay calm and do exactly as the armed offender says. Employee personal safety and that of the customers is far more important than any money or stock staff and businesses might lose.

We train staff these important strategic concepts during an armed robbery or armed hold up:

Staff should speak only when spoken to. Talking to the offender will only prolong the incident
Employees should recognise and remember the offenders will be nervous and tense
Staff Explain in advance any sudden movements you are going to make (e.g. “I am going to open the cash register now”)
Employees should not activate alarm systems UNLESS it is SAFE to do so
Staff should avoid eye contact with the offender
Employees should try and remember as much as you can about the offender and how he/she behaves

Recommended procedures for staff after an armed robbery

As soon as it is safe to do so:

Call triple zero (000) and ask for the police:

Provide your name, telephone number and exact location of the robbery
Describe the offenders, any motor vehicles used and their direction of travel
Describe the weapon/s used
If necessary, provide first aid and call for medical assistance. Call triple zero (000) if you require an ambulance
If you have not activated the alarm system DO SO
If practical, close the business and try to preserve the crime scene. If possible rope off the area where the offenders have walked. Do not touch anything
Do not clean up the scene. Forensic evidence such as fingerprints may not be visible to the naked eye
If necessary, relieve affected staff of their duties and separate staff so that they can maintain an independent recollection of events
Ask any non-employee witnesses to remain until police arrive. If they insist on leaving, try to obtain their name and contact details. Police may want to interview them
The media may turn up at your business. You have a right to privacy and you are not compelled to talk to the reporters.
Use this armed hold up event to assess the layout of your business and the procedures staff follow. There may be changes you can implement to make the business safer for your staff and customers whilst making it more difficult for future offenders.

It is important to train staff and businesses in how to prevent an armed robbery – and what to do if employees cannot.

Armed robberies are relatively rare but are on the increase in some locations.

But they do occur. They are obviously very frightening and have a huge impact upon a workplace and staff.

As a business, you have a legal duty of care to provide a safe workplace for your staff and that also means doing the best as far as reasonably possible, to prevent a crime occurring. All business owners want to prevent the business being targeted, increase the safety of their employees and customers, reduce the impact of a armed robbery or armed hold up crime on your business – and if does occur to be able to assist police in the arrest of offenders.

Do you provide your staff with training in armed robbery prevention and safer procedures?

They should be aware of safer management with regard to handling cash and be made aware of what to ‘watch out for’ with regard to suspicious criminal behaviour.

Staff should have easy access to relevant numbers to call if something does occur.

Armed robbery training improves the safety of staff during an armed hold up.

Armed hold ups can occur in any business and it is vital that you and your staff know how to keep safe during an armed robbery.

CONTACT US ANYTIME – 7 DAYS PER WEEK

REGARDING ARMED ROBBERY COURSES, TRAINING, PROGRAMS AND WORKSHOPS

You are most welcome to touch base on the phone, to fast track your required training safety outcomes for your staff and your business.

Directly on ☎ 0409474494 or use this Inquiry Booking form

Important Aspects of Armed Robbery Training

Staff are engaged actively from the beginning of the course to understand the benefits of being prepared for an Armed Robbery in the workplace and daily working life.

Employees are engaged in the process of understanding their workplace responsibilities under the Work Health and Safety Act to be aware of their obligations and preventing the opportunities for armed robberies.

Staff are guided through a process of identifying risks and opportunities within the workplace which provide opportunities for robbery offences to occur.

Business outcomes from Armed Robbery training

Once your staff have completed this practical armed robbery workshop/course businesses will achieve the following benefits:

Create awareness for what armed robbery is
Ensure people understand the impacts of armed robbery
Establish prevention strategies for armed robbery
Help everyone stay safe in the event of an armed robbery
Minimise the risks that armed robbery can have on your people and your business
Provide a healthy and safe workplace

THE ARMED ROBBERY SURVIVAL SKILLS PRACTICAL WORKSHOP/COURSE OR PROGRAM FOCUSES ON THE SKILLS AND TECHNIQUES REQUIRED FOR STAFF TO SURVIVE A VIOLENT CONFRONTATION.

THE ARMED ROBBERY TRAINING EXAMINES STAFF PREPAREDNESS PRINCIPLES THAT COPE WITH THE BEFORE, DURING AND AFTER THE ARMED ROBBERY INCIDENT.

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

ADVANCED BOOKINGS RECOMMENDED

ARMED ROBBERY SURVIVAL SKILLS PRACTICAL WORKSHOP- COURSE OR PROGRAM

LEARNING OUTCOMES OF ARMED ROBBERY TRAINING:

🔴 STAFF BE AWARE AND IDENTIFY AND APPLY SAFER RESPONSES TO ARMED ROBBERY WORKPLACE INCIDENTS

🔴 STAFF WILL LEARN FROM THE ARMED ROBBERY TRAINING HOW TO LESSEN THE PHYSICAL AND PSYCHOLOGICAL RISK TO EMPLOYEES AND CUSTOMERS IN THE EVENT OF AN ARMED ROBBERY.

🔴 STAFF BE ABLE TO POSITIVELY ASSIST THE POLICE WITH INFORMATION AND CORRECT FOLLOW-UP ACTION AFTER THE CRIME OR ARMED ROBBERY OR ARMED HOLD UP

AGKK SPECIFIC OUTCOMES FOR STAFF AND BUSINESSES FROM OUR ARMED ROBBERY SURVIVAL SKILLS TRAINING:

🎯 KEY PRINCIPLES THAT CAN BE APPLIED DURING AN ARMED ROBBERY TO MAXIMISE SAFETY.

🎯 IMMEDIATE ACTION DRILLS DURING AND AFTER AN ARMED ROBBERY.

🎯IDENTIFY FIREARMS AND WEAPONS USED DURING A ROBBERY.

🎯 PRECAUTIONS AND PROCEDURES TO PREVENT AN ARMED ROBBERY.

🎯 IDENTIFY POSSIBLE SUSPECTS AND OFFENDERS. IN ORDER TO GIVE ACCURATE INFORMATION TO THE POLICE SERVICES.

🎯 CONTROL AND MANAGE POST-TRAUMATIC STRESS.

🔴 WE TRAIN STAFF WITH KEY PRINCIPLES THEY CAN APPLY DURING A ROBBERY TO MAXIMISE THEIR SAFETY

🔴 WE TRAIN EMPLOYEES HOW THEIR BEHAVIOUR AND BODY LANGUAGE CAN AFFECT THE ROBBERY.

🔴 PRINCIPLES TO REMEMBER AFTER THE ROBBERY.

🔴 IDENTIFICATION OF FIREARMS AND WEAPONS.

🔴 SIMPLE AND EFFECTIVE WAYS TO REDUCE THE CHANCES OF ROBBERY.

🔴 IDENTIFICATION TECHNIQUES ON HOW TO SAFELY IDENTIFY SUSPECTS AND ROBBERS.

🔴 THE PSYCHOLOGY OF CRIME.

TRAINING CAN BE CONDUCTED AT YOUR PREMISES OR AT PREMISES ARRANGED BY YOU.

🔴 WE TRAIN STAFF TO EFFECTIVELY DEAL WITH ARMED ROBBERY INCIDENTS.

DEFINITION OF ROBBERY

“ROBBERY” means the taking of money or other property which may be the subject of larceny from the person or custody of another, with intent to either permanently or temporarily deprive the person or the owner of the money or other property, when in the course of the taking there is the use of force, violence, assault, or putting in fear and aggression towards the victim.

We aid and train businesses, organisations and staff to use Robbery Prevention Methods

✅ The overall reason is to make businesses much more difficult targets by:

✅ Improving physical security

✅ Increasing store visibility and the amount of lighting
✅ Advertising that your business uses time-delay safes, CCTV recording, armoured couriers, security, etc.

✅ Reducing on-hand cash and other valuable items
AGKK ROBBERY SURVIVAL TRAINING has decades of experience in improving employee awareness and armed robbery training workshops, programs and courses

This armed robbery survival training workshop, course or program educates and teaches your staff the skills and knowledge required to survive an Armed Robbery. The armed robbery workshop, program or course is designed to address not only your Duty of Care provisions but to provide the strategies to establish a proactive security environment. A review of workplace design and layout, physical security and workplace procedures and protocols will be taken into consideration and incorporated into the staff training needs.

All in-house armed robbery training is designed specific to your business and staff needs and those of your employees addressing the improved safety in the workplace.

TESTIMONIAL AGKK ARMED ROBBERY TRAINING

“I highly recommend Bernie and AGKK armed robbery training to any business wanting to train their staff in how to best deal and stay safe in an armed robbery or hold up.

Bernie tailor-makes the innovative training specific to our particular needs which are so important as it improves the confidence, safety and wellbeing of staff.

Important points are covered for staff in what to do during an armed robbery. Bernie was very approachable and reinforced the importance of staff being prepared and giving practical advice to real life armed robbery workplace situations.

The Armed Robbery Training is essential for staff. The Robbery Survival Skills training is worthwhile and the staff gave very positive feedback on the practical training they received. Staff increased their awareness of crime prevention and developed a culture of safety throughout the armed robbery training.

The Armed Robbery intensive workshop made myself and the other employees who attended feel mentally prepared to be able to handle a armed hold-up more safely.

Bernie is a experienced and motivated educator and the armed robbery training content was extensive and practical. I recommend and encourage all businesses with front line staff who could ever be in a hold-up situation to attend this essential safety armed hold up training.”

Steve Fisher Priceline Pharmacy

PREVENTING AND DEALING WITH ARMED ROBBERY THROUGH STAFF TRAINING

Armed Robbery Safety Awareness workshops, courses or programs throughout Australia.

Armed robbery is a serious crime that can have a negative impact on individual victims and employees of targeted businesses. Staff who work in locations vulnerable to armed robbery need to be trained in what to do during an armed robbery.

This intensive workshop will provide staff with an understanding of how their behaviour can help to protect employee’s safety and the safety of others during a robbery related incident.

The content in this course has been developed to provide you with general information about how robbery related risks should be managed.

Throughout the armed robbery workshop we refer to specific workplace examples and that are particular for your work location and situation.

This practical workshop has been designed for staff responsible for day-to-day engagement with customers and clients.

We train staff in:

🔴 Robbery prevention and awareness

🔴 Security systems and procedures for minimising the risk of an incident

🔴 How to respond safely in the event of an armed robbery incident, and

🔴 Procedures to follow after an incident.

At the completion of the armed robbery workshop, course or program, staff will:

Be familiar with the approach to managing robbery related risks

Be able to identify the key aspects of safe behaviour during a robbery, and

Be able to identify and apply safer responses during an armed robbery

Armed Robbery Prevention and Awareness Training

Our armed robbery workshops, courses and programs are developed to meet specific client needs where you will be professionally trained by experienced trainers.

This Armed Robbery Prevention & Awareness workshop, course includes some theory but more on practical training.

This armed robbery workshops is aimed at ensuring business owners, employers, and employees can understand and demonstrate the knowledge, skills, and attributes needed in an armed robbery situation. This course has been developed to help minimise crime and armed robberies from occurring in your workplace.

Armed Robbery Management Training

This practical armed robbery workshop, course or program provides the key skills and underpinning knowledge required to recognise, avoid, manage, and react more safely to an armed hold up or armed robbery.

De Escalation Training

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

ADVANCED BOOKINGS RECOMMENDED

ARMED ROBBERY AWARENESS TRAINING PROVIDING SOLUTIONS IMPROVING SAFETY

AGKK provides Australia Wide Armed Robbery training including Brisbane and the Gold Coast.

AGKK armed robbery training has decades of experience in educating, equipping and empowering staff of practical, scenario based training delivered by dedicated, industry leading armed robbery, violence prevention and aggression management training specialists who have first-hand knowledge in providing solutions in improving the confidence, security, safety and wellbeing of staff when they are exposed to workplace violence and aggression.

ARMED ROBBERIES OR HOLD UPS CAN OCCUR AT ANY BUSINESS AT ANY TIME

DO YOUR STAFF KNOW WHAT TO DO IN AN ARMED ROBBERY IN A SHOP OR BUSINESS?

”Staff should undergo armed robbery training so they understand that the controlled tactical behaviours may contribute to safer outcomes.

The armed robbery training workshop, course or program places an emphasis on the importance of safe behaviour during a robbery and repeats the key message that learners should not take unnecessary risks in a robbery or armed hood up situation.”

The AGKK Armed Robbery Safety workshop, course or program reinforces what staff and all employees can do in the event of a robbery to stay safe, as well as examples of what can be done after a robbery to ensure staff welfare and the welfare of the people around you.

Armed Robbery Prevention and Awareness Training provided by AGKK is designed to assist businesses and staff:-

🔴 In the prevention and deterrence of an armed robbery offence being committed,

🔴 Strategies designed to maximise staff safety during an armed robbery and

🔴 Ways to assist law enforcement agencies after the occurrence to bring the perpetrators to justice

🔴 Work Health and Safety compliance requirements for businesses in regard to improving and implementing safe management of armed robbery or workplace violence

As a part from the practical training provided, AGKK conducts a free site security audit and prepares its prevention recommendations that are customised to suit and address business and staff needs and requirements to help prevent and manage violent behaviour.

DON’T WAIT UNTIL IT IS TOO LATE

TRAIN YOUR STAFF TODAY

CONTACT US 7 DAYS PER WEEK

on 0409474494 or use this inquiry booking form

Learning Outcomes of Armed Robbery and Armed Hold up training

AGKK workshops, courses and programs in Armed Robbery Safety courses has been designed to provide businesses and staff with an understanding of how to behave safely during a armed robbery workplace situation.

The Armed Robbery training course can focus on the following learning objectives:

🎯 How staff behaviours may contribute to the safe outcome of a robbery event or workplace situation

🎯 How a workplace setup can reduce the risk of harm in the event of a robbery

🎯 Tactical procedures and training that can reduce the risk of robbery and keep staff safe, and

🎯 The post incident procedures to follow after a robbery for the wellbeing of staff and future protection of the business.

“This practical proactive armed robbery workshop, course or program contains essential information on what security measures can be put in place to reduce the risk of a robbery. The main focus of the course is the safe behaviour that staff must know in the event of a robbery – from how to interact with the person committing a robbery and how to safely activate an alarm and how to avoid escalating a robbery situation.”

ARMED ROBBERY TRAINING FOR STAFF & BUSINESSES IMPROVING SAFETY & WELLBEING

De Escalation Training

CONTACT US ANYTIME – 7 DAYS PER WEEK

Directly on ☎ 0409474494 or use this Inquiry Booking form

ADVANCED BOOKINGS RECOMMENDED

Prevent, Respond, Recover

PREVENT ARMED ROBBERY

RESOND TO ARMED ROBBERY

RECOVERY FROM ARMED ROBBERY