Violence prevention training, program, courses, workshops for staff, managers and all employees

VIOLENCE PREVENTION TRAINING

WORKPLACE VIOLENCE PREVENTION TRAINING THAT IS PRACTICAL, INTERACTIVE AND PROVIDES YOUR STAFF, WITH BEST PRACTICE, SAFETY SOLUTIONS

AGKK Violence Prevention Training and Workplace Aggressive Management Training will improve Personal Safety of staff, enhance staff psychological wellbeing, employee confidence and productivity.

The workplace violence prevention training will also help protect the entity of your business or organisation.

AGKK PROVIDES VIOLENCE PREVENTION TRAINING ACROSS AUSTRALIA

VIOLENCE TRAINING, DE-ESCALATION TRAINING AND OCCUPATIONAL VIOLENCE & AGGRESSION TRAINING (OVA) FOR STAFF IMPROVES:

🔴 STAFF CONFIDENCE

🔴 SITUATIONAL AWARENESS

🔴 EMOTIONAL INTELLIGENCE

🔴 CONFLICT DE-ESCALATION

🔴 STAFF SELF DEFENCE SKILLS

🔴 COMMUNICATION TECHNIQUES

🔴 STAFF REPORTING PROCEDURES

🔴 STAFF MANAGEMENT PREVENTION SKILLS

🔴 STAFF SAFETY, WELLBEING & PRODUCTIVITY

Investing in AGKK corporate violence prevention and self-defense training not only ensures a safer work environment but also improves employee confidence and violence crisis response readiness.

Enhance workplace safety with our comprehensive violence prevention training designed to equip your staff with critical self-defense skills and conflict resolution techniques.

Stay ahead with proactive workplace violence prevention training —contact us today to implement customised training solutions for your staff team.

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS WITH COMPREHENSIVE SOLUTIONS 

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

VIOLENCE PREVENTION AND SELF-DEFENSE TRAINING FOR STAFF

AGKK VIOLENCE TRAINING ENHANCES YOUR WORKPLACE SAFETY PROGRAM

Our expert-led workplace safety program focuses on de-escalation strategies, situational awareness, and physical Self Defence tactics to protect employees from potential violent threats.

Our evidence-based violence workplace training is delivered by professionals with extensive real world experience that provides your staff with the knowledge and tools needed to help prevent workplace violence.

AGKK will provide holistic workplace violence and aggression training workshops, courses and programs to staff and will increase their safety and develop robust, proactive management responses to individuals, customers and clients who can be violent or aggressive.

AGKK will help your business adopt comprehensive strategies to mitigate risks associated with occupational violence create a robust framework for   staff best practice solutions violence prevention and de-escalation. 

Our practical violence training educates and empowers staff with the confidence and competence to de-escalate tense or threatening interactions before they become violent, creating an environment conducive to healthy and constructive communication.

We provide staff and all organisations experienced, real world knowledge about the causes and consequences of occupational violence, and best practice approaches to understanding, controlling and preventing violence.

Our AGKK violence prevention training provides a multi-disciplinary focus, as will address your specific workplace circumstances and challenges that staff face in relation to occupational violence and aggression.

We increase staff knowledge, confidence, management skills and understanding about the causes, consequences, prevention, and control of workplace violence.

With the custom-made violence prevention training we examine your specific risks for staff in certain workplace environments and provide violence prevention training solutions to enhance safety.

Staff improve their competence and safety in violence prevention management with the practical interactive training that we provide.

At AGKK violence prevention training we help your organisation and staff to:

PLAN – PREVENT – PREPARE – PERFORM in Proactive, Calm Responses to OCCUPATIONAL VIOLENCE MANAGEMENT & AGRESSION 

We offer training programs to educate staff and organisations on violence prevention, Self Defence techniques and proactive tactics. Our trainers are experienced professionals who will customise the training to fit your specific violence prevention management needs.

AGKK de-escalation training provides personalised, context-specific training and support.

Occupational violence and aggression instances can occur in a range of ways including face-to-face, phone calls, email communication, and social media posts.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

AT AGKK WE CAN PROVIDE WHOLE PACKAGE TRAINING:

✅ De-escalation Training & Best Practice Strategies

✅ Occupational Violence & Aggression Training 

✅ Proactive Self Defence Disengagement Strategies & Techniques 

✅ Anti-Social Behaviour Training

✅  Phone & Online De-escalation Training 

✅  Employee Relations Training

🎯 IMPROVING STAFF CONFIDENCE, SAFETY & PERFORMANCE

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

THE GOAL OF OUR PRACTICAL, INTERACTIVE, REAL WORLD VIOLENCE PREVENTION TRAINING IS TO PROVIDE STAFF AND EMPLOYEES WITH THE SKILLS AND KNOWLEDGE TO:

🔴 Address and discuss the specific needs of staff in relation to the effective solutions management of violent or aggressive behaviour

🔴 Resolve conflict professionally and effectively to develop sustainable, healthier relationships, enhance staff confidence and resilience

🔴 Improve staff awareness to improve safety by reducing, preventing and proactively managing harmful or violent behaviour

🔴 Enhance staff skills in safety Self Defence techniques and strategies

🔴 Repair harm and restore positive relationships and improve staff wellbeing

🔴 Improve staff confidence, resilience and productivity

AGKK VIOLENCE PREVENTION TRAINING: OFFERS COURSES, PROGRAMS AND WORKSHOPS ON VIOLENCE PREVENTION AND OCCUPATIONAL VIOLENCE AND AGGRESSION PREVENTION ACROSS AUSTRALIA

AGKK violence prevention training teaches staff how to recognise and proactively respond to violent workplace situations

🎯 AGKK WILL PROVIDE MULTI-LEVEL PRACTICAL TRAINING INCLUDING EFFECTIVE RISK ASSESSMENT, SELF-DEFENSE, AND DE-ESCALATION TECHNIQUES.

🎯 OUR CUSTOM-MADE VIOLENCE PREVENTION TRAINING IMPROVES SAFETY AND BEST PRACTICE RESPONSES AND PERFORMANCE OF STAFF.

Our violence prevention training will enhance staff safety, confidence & wellbeing.

Staff will develop key interpersonal competencies and provide a robust and proven framework to reduce the risk of workplace violence.

QUALITY VIOLENCE PREVENTION TRAINING

“Effective, high-quality AGKK Violence prevention training of staff helps engrain a safety culture and the necessary proactive mindful behaviours, attitudes, skills, confidence, and knowledge to deliver more skilful, safer, real world management responses from staff when they exposed to aggressive or violent behaviour in the workplace.”

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

AGKK VIOLENCE PREVENTION TRAINING COMPONENTS 

🎯 RISK ASSESSMENT OF STAFF IMPROVES through our violence prevention training.
Staff learn how to assess risks and develop proactive procedures and strategies to manage them effectively.
🎯 SELF-DEFENSE SKILLS OF STAFF WILL IMPROVE
Employees learn self-defense techniques, strategies and tactics to stay safe.
🎯 DE-ESCALATION SKILLS OF STAFF WILL IMPROVE
Staff learn how to use communication and de-escalation skills and body language to manage violent situations more effectively.
🎯 SITUATIONAL AWARENESS OF STAFF WILL IMPROVE
Staff learn how to be aware of their surroundings, detect danger and potential threats. When staff are responding to escalating behaviour, they will be trained need to consider the individual, case-by-case circumstances, and the overall context of every situation.

AWARNESS OF STAFF IS OF PRIMARY IMPORTANT IN VIOLENCE PREVENTION MANAGENMENT

We train staff how to effectively identify potential aggression violent or dangerous situations and skills for improving awareness and forward planning is of primary importance. 

“AGKK violence prevention training will enhance staff skills in proactive identification, analysis, and mitigation of risks and empower staff to navigate violence and aggression more effectively.

Risk identification provide insights into potential obstacles or dangers

allowing the development of more robust strategies and contingency plans so staff can stay safe.”

AGKK PROVIDES VIOLENCE PREVENTION TRAINING TO ALL STAFF AND MANAGERS ACROSS AUSTRALIA

AGKK violence prevention training will be delivered in a very practical in a way that will maximise staff physical safety and wellbeing, whilst delivering the best reasonable outcomes achievable in the circumstances.

🔴 Violence prevention training will be tailored to staff roles and working environments.

🔴 AGKK can provide refresher training to maintain staff violence prevention.

🔴 AGKK Violence Prevention Training provides training across Australia.

This workplace violence prevention training will benefit a broad range of staff, employees and professionals who face occupational violence or aggression.

Violent behaviour is any action by an individual that threatens or harms, injures or psychological distress to the individual, staff member or others or destroys property. Violent behaviour often begins with verbal threats but over time escalates to involve physical harm. Violence towards staff often stems from factors like anger, frustration, substance abuse, mental health issues, or societal influences.

AGKK violence prevention training is a practical, interactive, custom made training program, course or workshop designed to equip staff and all employees with the knowledge and skills to identify, understand, and effectively respond to instances of violent or aggressive behaviour in the workplace, including actions like verbal abuse, harassment, aggressive actions, violence, intimidation, or disruptive conduct, allowing them to maintain a safe and respectful work environment for everyone; our training is practical with proactive strategies for de-escalating situations, preventing violent acts and reporting incidents appropriately.

Our violence prevention training provides practical strategies so staff can calmly address violent and aggressive behaviour, including active listening, improved staff awareness of dangers, assertive communication, and setting clear Self Defence boundaries.

In our interactive violence prevention training for employees, we reinforce the importance of reporting violent or aggressive incidents that help enhance clear protocols for reporting incidents of violent behaviour, including who to report to and how to document the situation.

We help staff understand the legal framework surrounding violent behaviour in the workplace, including if a staff member needs to use Self Defence the response should be necessary, reasonable and proportionate. We train staff that the defensive conduct must not be out of all proportion to the threat or violence the person is facing.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

AGKK WORKPLACE VIOLENCE PREVENTION TRAINING PROVIDES SOLUTIONS THAT CAN BE PUT INTO IMMEDIATE USE

Our violence prevention training services provide you with a personalised training approach to violence prevention or Self Defence training for staff. We will work with you to identify potential risks and develop a comprehensive plan to prevent violence and promote harm minimisation as far as reasonably possible.

We train your staff to respond to workplace violence and aggression with

PROACTIVE – PREVENTATIVE – STRATEGIES & PRACTICAL SOLUTIONS

We provide risk identification and reporting services to help you track and analyse violence prevention situations. Our experience will help you identify areas for improvement and measure the effectiveness of your violence prevention plan.

PRACTICAL FACE-TO-FACE VIOLENCE PREVENTION TRAINING

Simply doing online training or reading training materials is not enough to fully protect your staff.

That is why in our practical violence prevention training use live workplace scenario role-play workplace training.

This real-world dynamic staff engagement method of learning helps your employees retain information and creates muscle memory, so they act quickly if a violent situation ever occurs. The practical training is conducted in a safe and supportive, applied training workshop environment.

Research and WorkSafe Australia agree that this practical, face-to-face training approach allows staff teams to prepare and safely manage much more effectively, when violence in the workplace occurs.

TAILORED AND CUSTOM-MADE VIOLENCE PREVENTION TRAINING TO YOUR SPECIFIC WORKPLACE NEEDS

Our goal is to empower your staff workforce to act, survive and save lives. Because time is of the essence in the event of violence in the workplace, we create flexible workplace violence prevention training options tailored to your organisation’s needs. We are dedicated to train your satff based on individual employee capabilities. We empower to use the essential violence prevention life skills, techniques and strategies they need.
AGKK violence prevention training is designed specifically for your staff and your workplace situation. The practical workplace violence prevention program, course or workshop teaches your staff how to react confidently, quickly, and effectively in response to occupational violence and aggression.

WE PROVIDE INNOVATIVE, PRACTICAL TAILOR – MADE SOLUTIONS

FOR VIOLENCE PREVENTION IN THE WORKPLACE

🎯 Staff learn Practical Real World violence prevention and management Techniques

🎯 Staff learn Safety Management & Defensive Tactics

🎯Staff will Improve their Safety, Wellbeing and Confidence

🎯 Self Defence Training is also available

“Violence prevention training should have a safety and protection component, including Self Defence training for employees.
Self Defence training for staff should be functional and effective for all employees regardless of size, strength, or physical condition.
It is not about fighting, or subduing, but about staff avoiding being harmed long enough to be able to exit a dangerous situation safely.
AGKK violence prevention training course, program or workshop is practical and effective at keeping employees safer.”

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

AGKK Violence prevention training and Violence De-escalation training is designed to enhance employees understanding of human behaviour, focusing on both proactive and reactive responses in escalated workplace violence situations. By staff attending in violence prevention training program, workshop or course, employees will gain valuable insights into their own perceptions and assumptions, enabling them to interpret violent or aggressive behaviour more objectively and effectively.

By developing essential violence prevention skills staff will be better equipped to handle conflicts and reduce the risk of workplace violence. Through case studies, role-playing, and collaborative discussions, staff will apply these strategies in real-life scenarios, refining their emotional intelligence and improving workplace interactions.

🔴 He is an experienced and dedicated de-escalation training, occupational violence and aggression training and Safety Self Defence Disengagement provider with comprehensive proven experience across all industries to improve and safeguard staff operational performance and employee wellbeing.

🔴 Bernie has decades of experience for mobilising staff confidence and strategic structure to complexity with workplace aggression or violence and increasing efficiency and creating and protecting value through the enhancement of high standards of best practice solutions.

🔴 Training is customised and provides educational solutions based on staff particular workplace circumstances.

🔴 He provides OVA training with functional ‘fit for purpose’ training solutions.

🔴 Bernie provides sustainable safety solutions when staff are confronted with occupational violence or aggression

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

CUSTOM MADE PRACTICAL VIOLENCE PREVENTION TRAINING 

AGKK provides customised violence prevention training to fit your specific needs.

Our violence prevention Training is custom-made to align with your mission statement, policies, procedures in fostering inclusive, respectful, productive and safer workplaces.

Bernie empowers staff with the latest violence prevention management strategies, providing practical, contextualised tools for mitigating disputes, enhancing interpersonal communication and promoting a harmonious work environment. His pragmatic and enriching training sessions are designed to be eye-opening and transformative, enhancing both professional skills and personal confidence.

His high-quality training programs equip staff with cutting-edge techniques for effective conflict resolution, fostering collaboration and minimizing human resources risks.

🔴 Equip staff with practical violence prevention training skills and strategies to manage and de-escalate potentially volatile situations.

🔴 Foster a safer and more harmonious work environment.

🔴 Empower staff with the knowledge and skills needed to stay safe.

Empower your staff with comprehensive violence prevention training.

Staff learn effective strategies to create safer environments and reduce violence through custom-made courses. Enrol now for practical violence prevention skills and knowledge.

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

Bernie helps employers implement, and maintain an effective workplace violence prevention training programs, courses or intensive workshops, that help keep your employees safer and complies with the Occupational Safety and Health Act in relation to workplace violence and aggression prevention.

His practical training approach is based upon 30+ years of training in occupational violence and aggression, its causes, prevention and management.

Bernie will help train employees in strategies to avoid physical harm including communication skills, personal safety, situational awareness, de-escalation, changing the dynamics of an attack, and Self Defence.

He also helps employers identify and assess the workplace violence safety hazards that specific to their employees and help employers to implement processes that help remediate those safety risks.

Just one incident of workplace violence can impact your organisation’s bottom line resulting in decreased productivity, increased absenteeism and employee turnover. Organisations that don’t support their staff with violence prevention training find it harder to recruit and retain staff talent.

Implementing an effective workplace violence prevention training program helps keeps your employees safer and builds a stronger workplace community.

With decades of real-world training experience in violence prevention violence in all workplaces, has taught Bernie how violence happens, and how it can be prevented to keep staff safer.

He has developed a variety of purposeful, effective strategies to avoid physical harm and psychological harm from violence.

The knowledge I have gained helps employers keep their staff safe.

Employees who feel safer in the workplace:

🔴 Are more aware, productive and confident

🔴 Feel more connected to their workplace community.

🔴 Have lower staff turnover and absenteeism rates.

Whether it is developing and implementing a complete workplace violence prevention training program tailored to your employee’s unique safety needs, training your employees in strategies to avoid physical harm from workplace violence, or reviewing or creating your workplace violence prevention control plan, I can assist you with your workplace violence prevention training needs.

We will:

🔴 Discuss your organisation’s unique violence prevention needs and goals.

🔴 Review or create your workplace violence prevention control plan

🔴 Identify and assess the specific safety hazards that your employees face from violence due to the nature of their work.

🔴 Develop and implement approaches to address those safety hazards and train your employees in those approaches.

🔴 Train your staff in strategies to avoid physical harm from workplace violence, and training employees in what to do when a workplace violence emergency happens.

🔴 Equip your staff with practical skills and strategies to manage and de-escalate potentially volatile situations.

🔴 Mitigate the risk of violence and enhance overall workplace well-being.

Enhance staff safety through our violence prevention programs. Our training offers practical strategies and expert guidance to prevent violence. Join us for a safer future.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

VIOLENCE PREVENTION TRAINING FOR STAFF EDUCATES AND TRAINS EMPLOYEES TO ACT CALMLY, RATIONALLY AND PROFESSIONALLY TO PROACTIVELY MANAGE A WIDE RANGE OF OCCUPATIONAL VIOLENCE AND AGRESSION SITUATIONS.

HERE ARE SOME KEYWAYS VIOLENCE PREVENTION TRAINING CAN HELP KEEP STAFF SAFE:

Staff are trained to Recognising Warning Signs of Violence and Aggression: Training helps staff identify early signs of aggression or potential violence, enabling them to take preventive measures before a situation escalates.

🎯 Staff Learn Effective Communication Skills to Defuse Workplace Aggression and Violence Successfully: Staff learn de-escalation techniques and effective communication strategies to calm aggressive individuals and resolve conflicts peacefully.

🎯 Conflict Resolution Training for Staff: Training provides tools and methods for resolving disputes and conflicts in a constructive and non-violent manner.

🎯 Safety Protocols: Staff are educated on safety protocols and emergency procedures to follow in case of a violent incident, ensuring their safety and the safety of others.

🎯 Empowering Employees with Confidence to Proactively Respond and Manage Occupational Violence and Aggression: Training empowers staff and all employees to take proactive steps in preventing violence by fostering a culture of respect, support, and accountability within the workplace.

🎯 Stress Management Training of Staff: Techniques for managing stress and emotions are taught to help staff remain composed, professional and rational in high-pressure situations.

🎯 Support Systems: Training emphasises the importance of support systems, such as reporting mechanisms and employee assistance programs, to address and manage workplace violence effectively.

🎯 Staff increase their Legal and Ethical Understanding of Occupational Violence and Aggression: From the practical violence prevention training staff gain an understanding of legal and ethical considerations related to workplace violence, ensuring they act within the bounds of the law and company policies.

By incorporating violence prevention training into the workplace, businesses, corporations and organisations can create a safer and more supportive environment for all employees.

Empower your staff with our top-rated violence prevention training.

Staff learn effective methods to prevent and address violence in the workplace. Register now for practical and impactful solutions.”

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION TRAINING FOR STAFF

Secure and fast track your specific violence prevention training requirements

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

Occupational Workplace Violence is any act or threat of physical violence, persecution, intimidation, or other threatening disruptive behaviour that occurs at the work site or workplace.

At AGKK we provide custom made practical violence prevention training. This course as far as reasonably possible, will help employees to be able to manage occupational violence and aggression more safely, confidently, and effectively.

Developing workplace violence prevention management training skills helps staff and all employees manage their reactions at work; to prevent a situation escalating so they can go home safely and continue to workday a day out with confidence.

AT AGKK VIOLENCE PREVENTION TRAINING WE TRAIN STAFF TO PREPARE, PREVENT, RESPOND, & RECOVER FROM OCCUPATIONAL VIOLENCE AND AGGRESSION 

🎯 We provide comprehensive best practice solutions for reducing and the effective management of occupational violence and aggression.

🎯 We provide violence prevention training, which is custom-made, evidence based and fit for purpose every time.

AGKK with decades of real-life training experience provides a holistic approach to managing and preventing workplace violence. We are Here To Help Your Business.

Through dedication, integrity and proven professional experience with Custom-made violence prevention Training that works.

CUSTOM MADE INTERACTIVE VIOLENCE PREVENTION TRAINING 

Before the training day Bernie would consult with yourself and other key staff to gain a deeper understanding of your training needs and link these with the ethos and core goals of your organisation.

We identify your specific local workplace policies, procedures and reporting regarding the prevention and management of workplace violence.

This will result in a tailored training program that will be rich, pertinent to your staff, and will provide clear best practice skills and enhance your safety culture development for your staff.

Our Violence Prevention Training is tailored to address your specific workplace violence and aggression risks, uncover harm, and professionally integrate safeguarding into your workplace safety culture, ensuring safer initiative-taking management practices from staff.

AGKK violence prevention training is practical and presented in-person for

better training outcomes and results. The training covers a variety of topics,

including understanding the threat of workplace violence, identifying types of abuse and potentially violent individuals, complying with workplace violence requirements and guidelines, keeping appropriate records and reporting incidents, and proactively responding to various forms of workplace violence. Self Defence training is also available for staff.

AGKK Violence Prevention Training was established to help businesses, organisations and staff navigate the complex challenges of violent and aggressive behaviour in the workplace.

“AGKK violence prevention training provides practical training for the prevention and management of occupational violence risks across all organisations and businesses.

It is a legal requirement that all business and organisations should provide their staff and all workers with information, instruction, training and supervision to support your overall strategy for preventing workplace violence and aggression

Preventing and responding to work-related violence is important for the physical and psychological safety of staff. AGKK violence prevention training will enhance Safer work systems and procedures.”

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION TRAINING FOR STAFF

Secure and fast track your specific violence prevention training requirements

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

AGKK practical violence prevention training helps control the risks of work-related violence.

WORKPLACE VIOLENCE PREVENTION TRAINING 

5 WAYS TO PROTECT STAFF FROM VIOLENCE & AGGRESSION IN THE WORKPLACE 

1. 1. Access training for staff in their specific work environments
   2. Staff should report threats or acts of violence to management
   3. Staff learn how to react to threats or acts of violence
   4. Employees should treat all people with respect and dignity
   5. Have and follow employer’s WORKPLACE VIOLENCE PREVENTION POLICY

WE TRAIN STAFF TO RECOGNISE THE WARNING SIGNS OF VIOLENCE AND AGGRESSION 

Workplace violence has many common warning signs:

1. 1. • Quick to anger or demonstrates an uncontrollable temper
      • Prone to arguing, intimidating behaviour or carries a grudge
      • Intolerant of criticism and suspicious of individuals
      • Sudden movements, yelling, swearing, clenching fists, angry facial expressions
      • Delusions, strong unshakeable beliefs about others in society or the workplace
      • Isolated little involvement with others
      • Repeated or history of making threats
      • Fascination with weapons, violence and related literature
      • Recent and acute personal, financial, legal or relationship problems
      • Known history of psychological problems.
      • Use of social drugs or high alcohol intake

IF STAFF ARE THREATENED WITH VIOLENCE

1. 1. • DO stay calm
      • DO learn how to recognise, avoid, or safely diffuse potentially violent situations
      • DO alert your supervisor to concerns you have about safety or security
      • DO report to management violent incidents in writing
      • DO act like you care about what the person says and do not interrupt
      • DO be courteous and patient
      • DO use calm body language
      • DON’T make sudden movements
      • DON’T make threats or touch the person
      • DO establish a contact with local law enforcement
      • DO use an Employee Assistance Program

We are dedicated to offer comprehensive solutions to violence prevention including, but not limited to the following:

🔴 Conflict management & personal safety

🔴 Workplace Risk Situational awareness

🔴 General staff security & safety awareness

🔴 Verbal de-escalation

🔴 Workplace Stressful situation response and personal protection

🔴 Armed robbery management

🔴 Active armed offender management

🔴 Travel safety and hostile environment awareness training

🔴 Staff Self Defence Training

🔴 Evasive movements

🔴 Break away techniques

🔴 Skills for offensive implements

🔴 Comprehensive Violence Prevention Training: Building Safer Workplaces

🔴 Top-Rated Violence Prevention Courses for Safer Workplace Communities

🔴 Interactive Training for Effective Violence Prevention

🔴 Learn Violence Prevention: Protect Your Staff

🔴 Empowerment Through Violence Prevention Training Programs

🔴 Violence Prevention Workshops: Creating Safer Environments

🔴 Specialised Violence Prevention Training for All Staff and Professionals

🔴 Best Practices in Violence Prevention: Interactive Custom-Made Training

🔴 Operational safety for enforcement officers (including park rangers, council staff, parking inspectors etc)

🔴 Safe disengagement practices training for staff in all workplace environments

This violence prevention training course examines the legalities of Self Defence in workplace threatening situations.

Effective Violence Prevention Training: Empowering Safer Workplace Communities

Discover comprehensive violence prevention courses designed to create safer workplace environments. Staff learn proven occupational violence prevention techniques and strategies from industry professionals. Start your training now

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

🎯 AGKK OFFERS MULTI-DISCIPLINARY VIOLENCE PREVENTION TRAINING FOR STAFF WITH COMPREHENSIVE SOLUTIONS FOR ALL BUSINESSES AND ORGANISATIONS 

“AGKK Violence Prevention Training is Australia’s leading occupational violence prevention training provider.

We offer a holistic training approach to managing and preventing workplace violence.”

🎯 We offer practical, evidence-based training with integrated, multi-level solutions to the complex problems of violent and aggressive behaviour towards staff.

🎯 AGKK offers comprehensive solutions that are holistic in practical strategies and techniques, focusing on formulating safer workplace systems of de-escalation, violence prevention and aggression management.

🎯 Integrated solutions for a complex violence and aggression workplace problem

AGKK TRAINS & EDUCATES STAFF TO:

🔴 IMPLEMENT BEST PRACTICE RESPONSES

🔴 PLAN HOLISTICALLY

🔴 PREVENT, PREPARE, RESPOND AND RECOVER FROM OCCUPATIONAL VIOLENCE AND AGGRESSION

🎯 AGKK VIOLENCE PREVENTION TRAINING IS FIT FOR PURPOSE, WHICH IS CUSTOMISED AND WORKPLACE FUNCTIONAL, EVERY TIME

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

TESTIMONIAL AGKK VIOLENCE MANAGEMENT TRAINING

⭐⭐⭐⭐⭐

“Bernie was well organised, experienced, professional, friendly, informative, knowledgeable, and engaging as our face-to-face instructor in educating us in enhancing our skills in how to manage violence in the workplace and aggressive individuals and customers.

Bernie made me realise how I can proactively improve my skills in my front-line role with the management of a wide range of sometimes violent and aggressive individuals, customers or members of the public.

I have put his suggested management approaches into action and have gained many positive outcomes when faced with aggression or violence.

I have a heightened my mindfulness and improved confidence and skill set in managing violent or aggressive people as best I can when I have encountered these tricky aggressive workplace situations.

Very appreciative that my employer provided this informative, practical violence management course and would like to attend a refresher violence management workshop next year.

This practical violence management course has my highest recommendation for any staff or professionals who deal with challenging individuals, customers, and exceedingly difficult situations.”

Colleen Marshall

CPA GAS

Violence Prevention Training is customised for all industries – including healthcare, education, public transport, aviation, local councils, state governments, federal government, resource sector, human services/social work, and more.

“Bernie, the founder and chief instructor, is a very experienced violence prevention management training provider with multidisciplinary, integrated solutions.

He is experienced at providing solutions and best practice, adaptable guidelines to assist organisations develop and implement sound operational plans and strategies to support all staff in all industry operations.

This experience training helps mitigate and prevent multilevel security and safety challenges for staff so they can comprehensively prevent and respond to occupational violence and aggression incidents in a calm, rational and professional manner.”

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

Secure and fast track your specific violence prevention training requirements

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

“AGKK Violence prevention training program, course or practical workshop is educationally designed to equip staff, professionals and all employees working in all workplace situations and industries, for example face to face dealings with customers, clients or members of the public, community settings like housing or law enforcement, with the knowledge and skills to effectively identify, manage, and respond to instances of disruptive or harmful aggressive, violent or antisocial behaviour, including strategies like de-escalation techniques, conflict resolution, and staff being trained to understand the legal frameworks surrounding such actions; with practical violence prevention scenarios to practice appropriate responses.”

VIOLENT BEHAVIOUR TOWARDS STAFF CAN TAKE MANY FORMS, INCLUDING:

🔴 Physical violence – Hitting, kicking, punching, or using weapons to harm others.

🔴 Verbal violence – Threats, insults, or aggressive language meant to intimidate or hurt someone.

🔴 Psychological violence – Manipulation, coercion, or emotional abuse that causes mental harm.

🔴 Sexual violence – Any non-consensual sexual act or coercion.

AGKK VIOLENCE PREVENTION TRAINING, OFFERS A WIDE RANGE OF STAFF TRAINING OPPORTUNITIES FOR BUSINESSES, ORGANISATIONS AND CORPORATIONS FOR TRAINING THEIR STAFF IN IN MANY OCCUPATIONAL VIOLENCE AND AGRESSION TRAINING COURSES, PROGRAMS AND WORKSHOP TRAINING AREAS INCLUDING:

VIOLENCE PREVENTION TRAINING

WORKPLACE VIOLENCE PREVENTION

DE-ESCALATION TRAINING

CONFLICT RESOLUTION TRAINING

PHONE DE-ESCALATION TRAINING

PERSONAL SAFETY TRAINING

SELF DEFENCE TRAINING

CRISIS INTERVENTION TRAINING

THREAT ASSESSMENT TRAINING

SITUATIONAL AWARENESS TRAINING

AGGRESSION MANAGEMENT TRAINING

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

Secure and fast track your specific violence prevention training requirements

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

AGKK Violence Prevention Training is one of Australia’s leading occupational violence prevention training providers for staff, businesses, and organisations.

Before we conduct the violence prevention training, we identify your desired outcomes and provide real world integrated, specific solutions to the growing problem of violent and aggressive behaviour in the workplace.

Our solutions are comprehensive in delivery, focusing on creating safer systems of work for all staff and empathy-based de-escalation techniques and strategies provide a flexible and accessible platform for delivering consistent, high-quality training on occupational violence prevention.

We help meet your control plan requirements for the work health and safety of your staff with our custom-made violence prevention training which helps ensure the safety, best interests and well-being of staff and protecting the entity of your organisation.

Our real-world occupational violence and aggression training course, program or workshop, enables your staff how to carefully identify, respond and prevent work-related violence, abuse and aggression.

Training with AGKK violence prevention training is an initiative-taking decision as staff, safety and well-being is improved.

Working collaboratively together, we enhance and strengthen a safety culture to help safeguard your business and staff safety.

WORKPLACE VIOLENCE: PREVENTION AND RESPONSE TRAINING

Violence prevention training equips and empowers staff with the knowledge and skills to work with workplace aggression and violence more safely.

Our Violence Prevention Training and

Workplace Aggressive Management training provides staff with practical skills and strategies in how to manage occupational violence and aggression safely and confidently.

Our Violence Prevention Training is tailored to address your specific workplace violence and aggression risks, uncover harm, and professionally integrate safeguarding into your workplace safety culture, ensuring safer initiative-taking management practices from staff.

Violence prevention training for staff at all workplaces across Australia.

We provide tailored, practical violence prevention programs, courses, and workshops for your staff teams to improve their safety, security and wellbeing.

Our practical training in violence prevention ensures that we provide consistent, high-quality occupational violence and aggression training that guides staff to reach real world violence prevention solutions and better management outcomes.

Work-related violence can stem from factors like robbery, service-related interactions, and internal conflict within any work environment.

Workplace or occupational violence and aggression refers to various forms of abuse, threats, and assaults that individuals may encounter while working that can result in physical or psychological harm. These acts can originate from external sources such as clients, customers, patients or members of the public, as well as other staff members, supervisors, and managers.

AGKK de-escalation training provides a comprehensive approach that equips, empowers and educates employees with the necessary skills to prevent and de-escalate violent situations and fosters a supportive environment where these skills can be continuously refined and applied.

At AGKK we train staff with Effective Violence Prevention Strategies and proactive management of occupational violence and aggression.

At our custom-made violence prevention training we include opportunities for staff to practise dynamic risk assessments and develop skills in situational awareness, workplace de-escalation strategies and techniques that enhance staff safety.

Throughout the violence prevention training staff improve their risk management strategies and provide staff with effective Self Defence tactics that they can use when confronted with physical violence when they are performing their day-to-day workplace duties.

Workplace violence prevention training is especially important for maintaining the safety and psychological well-being of staff.

Unfortunately, violence in the workplace can be all too common.

AGKK Workplace Violence Prevention training helps your employees spot and respond to potential and real incidents to help keep the workplace safer for staff.

The violence prevention training is custom-made and designed to meet your specific needs of your organisation, business and staff.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

Secure and fast track your specific violence prevention training requirements

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

TESTIMONIAL ⭐⭐⭐⭐⭐

ALICE SPRINGS TOWN COUNCIL

“We identified the need for practical techniques to respond to occupational aggression and violence that our team members are routinely exposed to here at the Alice Springs Town Council.

Before delivering the multiple of training sessions onsite, Bernie contacted all Business Unit and Business Function Managers.

He arrived in Alice Springs well in advance of the training sessions to undertake physical inspections of the respective Council sites.

This crucial preliminary work helped to identify specific training requirements and to formulate practical customised solutions that aimed to improve team members’ confidence to mitigate unpleasant experiences. 

The practical training was very relevant to De-escalation, Violence Prevention, Aggression Management and Safety Self Defence Strategies.

Results from participants’ feedback surveys were highly skewed to “Excellent” Ratings.

Right from our initial training inquiry, Bernie was observed to be a perceptive, approachable and seasoned professional.

He always made himself available and listened and responded to any request professionally and effectively.”

Donny James WHS Manager | Alice Springs Town Council 8am – 5pm, Monday to Friday Ph 0490 862 995

Violent behaviour towards staff in a workplace setting can take various forms. Here is a list of some common types of violent behaviour that employees might experience:

1. Physical Assault: Hitting, punching, slapping, pushing, or any other form of physical harm inflicted on a staff member.
2. Verbal Abuse: Using threatening, insulting, or offensive language directed at a staff member to intimidate or belittle them.
3. Harassment: Persistent and unwanted behaviour, including bullying, stalking, or making derogatory remarks, that creates a hostile work environment.
4. Threats: Making verbal or written statements or gestures that imply harm or violence towards a staff member.
5. Sexual Harassment: Unwanted sexual advances, comments, or contact that create an intimidating, hostile, or offensive work environment.
6. Intimidation: Using aggressive behaviour, body language, or threats to frighten or coerce a staff member.
7. Vandalism: Deliberate damage to a staff member’s personal property or work-related equipment.
8. Discrimination: Engaging in aggressive or hostile behaviour towards a staff member based on their race, gender, religion, sexual orientation, or other protected characteristics.
9. Cyberbullying: Using digital platforms to harass, threaten, or intimidate a staff member through messages, emails, or social media.
10. Retaliation: Taking aggressive or hostile actions against a staff member in response to them reporting misconduct, filing a complaint, or exercising their rights.

Recognising these behaviours is important for staff in addressing and preventing workplace violence effectively.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

It is a legal requirement across all of Australia for all businesses, corporations, and organisations to train their staff, so they know how to safely respond to workplace aggression and how to proactively prevent workplace violence. Workplace Violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behaviour that occurs at the work site or workplace.

We are here to help you with effective, practical, violence prevention training.

Don’t let your organisation and staff be unprepared regarding occupational violence.

Take action to protect your employees and create a safer work environment.

Contact Bernie today. We will help you develop a strong training defence against occupational violence and aggression and start your proactive journey towards a more secure, safer workplace for your staff.

We help train your staff with practical techniques for violence prevention and management.

Violence in the workplace for staff is a growing problem that needs solutions.

We help your staff workforce look out for each other with the practical violence prevention training that enhances a safety culture.

Throughout the violence prevention training we develop staff skills with tools to assess situational risks and make wiser, safer management decisions.

We help your staff learn the workplace life skills of conflict resolution and violence prevention. 

We train your staff with the development of risk awareness, and emotional control when they need it most when they are confronted with occupational violence and aggression.

We help your staff develop skills to manage violence and aggression in the workplace 

Throughout the training we convey positive messages that encourage staff to use proactive violence prevention management that educate staff how to stay calm to navigate violence in their workplace environment.

Occupational Violence & Aggression Training improves staff safety.

🎯 Staff are trained to learn how to identify and assess potential risks in their workplace environment.

Staff learn how to develop the ability to carefully recognise and respond effectively to signs of potential violence or aggression.

Staff are trained how to apply effective De-Escalation Skills: 

🎯 Staff are trained and learn about advanced verbal communication techniques and body language skills.

🎯Staff are trained and learn how to maintain composure and empathy in aggressive situations.

Staff can be trained in Practical Self Defence and Safety Strategies:

🎯 Staff are trained and learn about non-aggressive physical Self Defence training manoeuvres and safety positioning.

🎯 Staff are trained and learn how to focus on personal protection while minimising harm to others.

BENEFITS OF AGKK VIOLENCE PREVENTION TRAINING FOR STAFF:

🔴 Violence prevention training improves workplace safety:

By empowering staff to confidently address violent or aggressive behaviour, the risk of escalation and potential harm can be reduced. Staff learn to how to prevent workplace violence, identify and defuse threatening or violent situations before they escalate, protecting themselves and others from potential harm

🔴 Violence prevention training enhances a positive work culture:

Fostering a culture of respect and accountability where inappropriate, aggressive or violent behaviour is not tolerated. Staff learn best workplace violence prevention techniques from our practical programs.

🔴 Violence prevention training cultivates employee sustainable wellbeing:

Reducing stress and anxiety among staff by providing them with tools to manage challenging interactions and enhance employee resilience.

🔴 Violence prevention training enhances staff communication skills:

Training helps staff build rapport and steer interactions towards mutually beneficial outcomes, even in very challenging situations. Employees learn effective de-escalation techniques.

🔴 Violence prevention training increases staff confidence:

Staff gain confidence in handling difficult behaviours, which can improve their overall job performance and satisfaction. Improving staff confidence empowers employees how to handle aggressive or violent behaviour at work.

🔴 Violence prevention training develops better Conflict Resolution:

Training provides strategies for remaining calm and controlled during uncomfortable situations, leading to more effective conflict resolution.

🔴 Violence prevention training enhances staff Compliance with Regulations and Interanl organisational policies and procedures:

Staff become knowledgeable about health and safety legislation, ensuring the organisation complies with legal, mandatory requirements for workplace safety training for staff.

🔴 Violence prevention training reinforces a positive workplace environment:

By managing violent or aggressive behaviour effectively, the overall workplace environment becomes more positive, supportive and safer. Risk assessment for workplace violence improves.

Staff are trained in the importance of Comprehensive Incident Reporting Skills in relation to occupational violence and aggression (Report and Record):

🎯 Staff are trained in how to document and report incidents of occupational violence and aggression accurately.

Staff are trained why reporting is so important to prevent incidents happening again, reporting them is vital. Throughout the Violence Prevention Training we reinforce the importance of incident reporting as it provides a process in which the situation can be corrected to prevent similar incidents from occurring in the future. We also highlight the importance of occupational violence and aggression reporting as it helps to enhance safety, coaching and advice can also be increased.

🎯 Staff are trained and learn about the legal and ethical standards in incident reporting.

Occupational violence prevention training improves the safety of staff.

By the end of violence prevention management training course staff will be able understand and apply de-escalation techniques and use best violence management practices to aid in violence prevention and workplace safety management.

For over 30 years AGKK has been providing staff, businesses and organisations training in Violence prevention training, workplace violence prevention, 

De-escalation training, Conflict resolution training, Personal safety training, Self Defence training, Crisis intervention training, Threat assessment training, Situational awareness training, Aggression management training. We train staff to respond to difficult, aggressive or violent workplace behaviour in the safest, most effective way possible. We provide proven workplace violence prevention training solutions that work.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

AGKK violence prevention training management course, program or intensive training workshop for staff will develop staff skills to be able to apply de-escalation and workplace violence management techniques as a form of violence prevention and workplace aggression reduction.

From the Violence Prevention Training Staff will be able to

✅ Describe the importance of safeguarding a safer workplace environment, and others in relation to violence prevention and management.

✅ Staff will be able to apply and integrate a risk assessment approach to preventing and responding with best practice solutions to workplace violence.

✅ Employees will be able to identify and use verbal and non-verbal communication in the prevention and management of violent behaviour in the workplace.

✅ Use de-escalation skills to effectively manage violent behaviour as it occurs in the workplace.

✅ Identify and select appropriate legal violence management responses when confronted with violent individuals, customers, patients or clients.

✅ Use evasive and safe Self Defence disengagement techniques to maintain personal safety when responding to a violent person.

✅ Implement local workplace policies, procedures and reporting regarding the prevention and management of workplace violence.

✅ Workplace violence prevention training enhances staff safety, wellbeing and confidence.

At AGKK De-escalation training we train staff how to prevent workplace violence, best de-escalation techniques for all staff including security professionals, Violence prevention strategies for healthcare workers, conflict resolution training for employees, Self Defence techniques for personal safety, workplace violence prevention training, effective communication to prevent violence, best training for handling aggressive behaviour, situational awareness tips for personal safety training, how to respond safely to threats in the workplace.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

Secure and fast track your specific violence prevention training requirements

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

THE IMPORTANCE OF VIOLENCE PREVENTION TRAINING IN THE WORKPLACE

In today’s fast moving work environment, ensuring the safety and well-being of staff is of the utmost importance. One of the most effective ways to achieve this is through comprehensive violence prevention training through AGKK De-escalation training. This practical training equips staff with the knowledge and skills needed to handle and defuse potentially dangerous situations, fostering a safer and more supportive workplace.

THROUGHOUT THE VIOLENCE PREVENTION TRAINING STAFF LEARN HOW TO RECOGNISE THE WARNING SIGNS

Violence prevention training helps employees identify early signs of aggression or potential violence. By recognising these warning signs, employees can take preventive measures before a situation escalates. This proactive approach is crucial in maintaining a safe work environment.

STAFF LEARN EFFECTIVE COMMUNICATION SKILLS IN THE CUSTOM-MADE VIOLENCE PREVENTION TRAINING

One of the key components of violence prevention training is teaching effective communication skills. Employees learn de-escalation techniques and strategies to calm aggressive individuals. These skills are essential in resolving conflicts peacefully and preventing violent incidents.

STAFF ENHANCE THEIR CONFLICT RESOLUTION SKILLS

Violence prevention training provides your staff with tools and methods for resolving disputes and conflicts constructively. By promoting a culture of open communication and mutual respect, organisations can reduce the likelihood of workplace violent incidents.

SATFF IMPROVE SAFETY PROTOCOLS AND PROCEDURES

Staff are trained and educated on safety protocols and emergency procedures to follow in case of a violent incident. Knowing the steps to take during such situations ensures the safety of all employees and minimises potential harm.

Legal and Ethical Considerations

Understanding the legal responsibilities and rights of staff and employers is a critical aspect of violence prevention training. Staff gain valuable insights into ethical guidelines for handling violent situations, ensuring they act within the bounds of the law and organisation policies and procedures.

Support Systems and Resources

Training emphasises the importance of support systems, such as reporting mechanisms and employee assistance programs. These resources are vital in addressing and managing workplace violence effectively.

Stress Management and Self-Care

Techniques for managing stress and maintaining emotional well-being are taught during training. Encouraging self-care practices helps employees build resilience and remain composed in high-pressure situations.

MORE BENEFITS OF VIOLENCE PREVENTION TRAINING FOR STAFF

• Increased Awareness: Staff become more aware of the signs of potential violence and are better prepared to address it.
• Improved Safety: A proactive approach to violence prevention enhances the overall safety of the workplace.
• Empowered Staff: Training empowers, equips, and educates staff to take proactive action and feel confident in managing challenging situations.
• Stronger Team Dynamics: Promotes a culture of respect, support, and collaboration among employees.
• Reduced Incidents: Effective training can lead to a decrease in the frequency and severity of violent incidents.

By investing in violence prevention training, your organisation can foster a safer and more supportive environment, ultimately benefiting both employees and the organisation as a whole. Prioritising this essential violence prevention training not only enhances workplace safety but also contributes to a positive and productive work culture.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

Secure and fast track your specific violence prevention training requirements

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

KEY ELEMENTS OF WHAT STAFF SHOULD DO IN RELATION TO WORKPLACE VIOLENCE PREVENTION TRAINING

🔴 Staff learn how to stay calm and keep their emotions in check.

🔴 Staff practice and adopt a passive and non-threatening body posture (e.g. hands centred on the middle of their body with empty, open palms facing forward, body at a 45 degree angle to the aggressor).

🔴 Staff are trained how to listen effectively that allows the person to air their feelings and be acknowledged.

🔴 Staff learn to ask open-ended questions to keep calm dialogue going including being flexible, within reason.

🔴 Staff learn to use or make space for self-protection (positioning themselves close to the exit and having good use of tactical proximity by not being too close to an aggressive or violent individual.

🔴 Throughout the workplace violence prevention training we illustrate and educate staff in how they should structure the work environment to ensure safety for example have safety mechanisms in place such as duress alarms and remove items that can be used as potential weapons).

🔴 Make sure other staff or clients are out of harm’s way.

KEY ELEMENTS OF WHAT STAFF SHOULD NOT DO (DON’T DO) WHEN EMPLOYEES FACE VIOLENCE OR AGGRESSION IN THE WORKPLACE, WHICH IS TAUGHT TO STAFF IN VIOLENCE PREVENTION TRAINING

🔴 Staff should not challenge or threaten the individual or client by tone of voice, eyes or body language.

🔴 Employees should not say things that will escalate the aggression.

🔴 Staff should never yell, even if the client is yelling at them.

🔴 Staff should never turn their back on the violent or aggressive individual

🔴 Employees should never rush the individual or client.

🔴 Never argue with the client of person

🔴 Never stay in close proximity if the person does not calm down.

🔴 Staff should be aware of verbal threats or warnings of violence.

🔴 In most cases staff should not try to disarm a person with a weapon.

AGKK De-escalation training provides Nonviolent crisis intervention, Verbal de-escalation techniques, Workplace safety training, Conflict management strategies, Self Defence response training, Safety and security training, Risk assessment training, Trauma-informed conflict resolution, Employee safety programs, Emergency preparedness training

What Is Workplace Violence Prevention Training?

Prevention of violence in the workplace starts with effective, practical training.

AGKK workplace violence management and prevention training course, program or workshop will give staff the critical skills they need to:

🔴 Understand the threat of workplace violence.

🔴 Identify types of abuse, risk factors and potentially violent individuals.

🔴 Comply with workplace violence requirements and guidelines, keep appropriate records and report incidents.

🔴 Respond calmly, rationally and professionally to various forms of workplace violence, both in the moment and after they occur.

🔴 Develop and manage control plan requirements for the safety and wellbeing of staff and all employees to help prevent and control workplace violence.

Our practical violence prevention training courses, programs or workplace sessions are invaluable for the safety and wellbeing of all staff and carers.

There has been an increase in verbal or physical aggression or violence towards staff.

During these practical interactive workplace violence management workshops, courses or programs staff will be educated in assessing and minimising workplace violence risk including

🔴 Effectively managing personal emotions, behaviour and body language in aggressive workplace situations and

🔴 Staff will be able to apply ethical responses and violence prevention management techniques to occupational violence and aggression

🔴Staff will be able to proactively respond and use early intervention, strategic de-escalating management techniques to aggressive workplace confrontations before they intensify

Our violence prevention training will help maintain the safety.

Throughout the violence and prevention training we reinforce that safety should always come first

Occupational Violence and Aggression (OVA) Awareness Training Course, Program and Workshops

Violence aggression training improves staff safety, wellbeing and productivity.

“Work-related violence involves incidents in which an individual or staff member is abused, threatened or assaulted in circumstances relating to their work.”

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

KEY COMPONENTS OF AGKK PRACTICAL AND INTERACTIVE VIOLENCE PREVENTION TRAINING

1. Understanding Workplace Violence:
   • Definition and types of workplace violence
   • Recognizing the impact of violence on employees and the organization
2. Recognising Warning Signs:
   • Identifying early indicators of potential violence
   • Behavioural and situational red flags to watch for
3. De-escalation Techniques:
   • Effective communication strategies to calm aggressive individuals
   • Techniques for defusing tense situations
4. Conflict Resolution:
   • Methods for resolving disputes and conflicts peacefully.
   • Building a culture of open communication and mutual respect
5. Safety Protocols and Procedures:
   • Steps to take during a violent incident
   • Emergency response procedures and evacuation plans

We provide Violence prevention training for many industries examples include: healthcare workers, Retail staff de-escalation training, Workplace violence training for schools, Customer service conflict resolution training, Security staff aggression management

VIOLENCE PREVENTION TRAINING THROUGOUT AUSTRALIA

At AGKK De-escalation Training we provide experienced violence prevention management for all organisations and businesses across Australia.

Violence prevention training for staff is valuable for a wide range of businesses and organisations.

Bernie can help you create a safe environment for your staff in relation to violence prevention and occupational violence and aggression management training in all organisations and any business including examples such as healthcare, universities, schools throughout Australia.

We provide violence prevention management training for every organisation or business across Australia.

🔴 Violence prevention training will assist staff in offices, retail stores, shopping centres and security staff.

🔴 Violence prevention training for staff in Healthcare & Social Services including doctors and nurses in hospitals, emergency rooms, mental health facilities, staff in nursing homes, rehabilitation centres, drug abuse treatment centres, home healthcare and social workers and child protective services.

🔴 Violence prevention training for staff, teachers in schools including Education & Childcare, Schools (K-12) daycare centres and preschools, after-school programs, special education programs and lecturers and staff in universities.

🔴 Violence prevention training for staff and police officers in Law Enforcement & First Responders Police departments, Fire department staff, Emergency medical services officers and crisis negotiation team staff.

🔴 Violence prevention training for staff in Hospitality including event venues and concert halls, hotel staff and resorts staff, restaurants, and bars,

🔴 Violence prevention training for staff working at airlines and public transportation companies.

🔴 Violence prevention training for staff and employees at Government & Community Organisations including Local, state, and federal government agencies, public service offices, social security offices, staff working at nonprofit organisations and community outreach programs, staff homeless shelters and crisis centres.

🔴 Corporate and business violence prevention training improving workplace safety for staff and employees at large corporations, businesses, and office settings

🔴 Violence prevention training for staff in Retail stores and shopping centres

🔴 Violence prevention training for staff working in Warehouses and manufacturing plants

Violence prevention training for staff in security firms and private security companies

🔴 Violence prevention training for doctors and nurses working in Hospitals and emergency rooms

Violence prevention training for staff working in Mental health clinics and psychiatric facilities.

🔴 Violence prevention training for staff and carers working in Nursing homes and assisted living centres and home healthcare agencies

🔴 Violence prevention training for social workers and staff working in child protective services

🔴 Violence prevention training for Hospitality staff & Public Service employees including hotels and resorts, restaurants, and bars

airlines and public transportation companies.

🔴 Violence prevention training for staff working in event entertainment venues and music concert halls.

🔴 Violence prevention training for Government staff from Local, state, and federal government agencies including public service offices, Department of Transport, social security offices, etc.

🔴 Violence prevention training for Community Organisation staff including not for profit organisations, community outreach programs, homeless shelters and crisis centres.

🔴Violence prevention training for Customer Service staff & Call Centre staff including banks, financial institutions, insurance companies, Utility companies, Tech support, telecommunications and service centres.

🔴 Violence prevention training for librarians and library staff.

🔴 Violence prevention training for religious institutions, organisations & Faith-Based Organisation staff including Churches, mosques, synagogues, temples, Faith-based outreach programs and Missionary organisations

🔴 Violence prevention training for Transportation & Logistics staff including Taxi staff and rideshare companies (Uber, Didi, Ola), Trucking and delivery service staff.

🔴 Violence prevention training for public transit agencies (buses, trains, subways)

🔴 Violence prevention training for bus drivers and taxi drivers 

🔴 Violence prevention training for 

security guards and security staff

🔴 Violence prevention training for Sports & Recreation staff including 

staff from Gyms and fitness centres and staff from sporting Stadiums and sports teams

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

Secure and fast track your specific violence prevention training requirements

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

Any business or organisation that prioritises employee safety, customer service, or public interactions can benefit from violence prevention training, occupational violence and aggression training and de-escalating training.

AGKK Violence Prevention Training provides staff with the knowledge and tools needed to recognise warning signs, de-escalate workplace conflicts, and promote a culture of safety and enhanced wellbeing.

Key Elements of Violence Prevention Training: A Guide to Safety and Conflict Resolution

Violence prevention training is essential for staff and organisations aiming to create safer environments, whether in schools, universities, workplaces, businesses, organisations or public spaces.

Staff improve their proficiency in violence prevention management.

The goal is not only to negatively react to threats but to prevent them before they escalate.

AGKK De-escalation training provides proven, effective practical violence management prevention training programs that integrate psychological awareness, communication skills, physical strategies, and de-escalation techniques.

Here’s some of the key elements that contribute to successful violence prevention training for staff that AGKK De-escalation training provides:

1. Situational Awareness and it’s importance in staff safety and occupational violence and aggression Training.

One of the most important aspects of violence prevention training is educating staff how to enhance their ability in recognising potential threats before they escalate.

In our violence prevention training we highlight to staff to what good situational awareness involves:

🔴 Staff learn how to observe body language and verbal cues that may indicate aggression.

🔴 Staff skills increase in identifying environmental risks (e.g., exits, potential weapons, or blind spots).

🔴 Trusting instincts when something feels not right and acting proactively.

Throughout the violence prevention training staff develop situational awareness in helping staff make informed decisions about when to de-escalate, when to seek help, and when to remove themselves from a dangerous situation.

2. Effective Communication and De-Escalation is crucial in occupational violence and aggression training 

Throughout the violence prevention training we reinforce to staff that effective, strategic communication and controlled, purposeful body language is essential for de-escalation and having more peaceful outcomes.

Many workplace conflicts can be resolved through proper, professional, tactful communication before they become violent.

De-escalation techniques we train staff with include:

✅ Using a calm and non-threatening tone.

✅ Avoiding confrontational body language (e.g., crossed arms, pointing).

✅ Employing active listening to acknowledge the other person’s concerns.

✅ Reframing hostile statements to promote understanding rather than conflict.

✅ Throughout the violence prevention training we train staff to enhance their ability to stay composed under pressure and communicate effectively which can often defuse a tense workplace conflict situation before it turns violent.

3. In our practical violence prevention training we highlight the importance of staff Understanding Psychological Triggers of violence and aggression 

Workplace violence is often the result of emotional triggers, such as fear, frustration, or perceived threats to one’s status or safety. AGKK violence prevention management training will address:

✅ Common psychological triggers of aggression.

✅ How stress and fear influence decision-making.

✅ Staff are trained in techniques to manage emotions and maintain self-control in high-stress situations.

✅ By understanding the psychology of aggression, staff can better predict and prevent violent encounters.

4. Workplace Conflict Resolution Strategies for Staff

Beyond de-escalation, structured conflict resolution strategies can help resolve disputes peacefully. These may include:

✅ Conversation techniques that encourage compromise.

✅ Problem-solving approaches that address the root cause of conflict.

✅ Staff negotiation skills that promote win-win outcomes.

We teach these de-escalation skills that will help staff and organisations foster a culture of peaceful problem-solving and a good safety culture.

5. In our violence prevention training we can teach staff safe Self Defence and Physical Safety Measures

While workplace violence prevention and de-escalation are ideal, there may be situations where physical/ safety Self Defence techniques are necessary.

Violence prevention training can cover:

✅ Basic Self Defence techniques so staff can escape or prevent serious personal injury

✅ Staff learn defensive positioning to reduce vulnerability.

✅ Proper use of personal safety Self Defence techniques and strategies to stay safe

✅ We train staff that Self Defence should always be a last resort when all other occupational violence and aggression strategies and measures fail.

6. Policy and Legal Considerations

In our practical violence prevention training we also educate staff on legal and policy-related aspects, including:

✅ Understanding laws regarding Self Defence and use of reasonable force.

✅ Their workplace policies and procedures on reporting and handling violence.

✅ Ethical considerations in conflict resolution and intervention.

Knowing the legal boundaries of intervention and violence prevention management helps staff make responsible decisions during occupational violence and aggression conflicts or workplace confrontations.

7. AGKK De-escalation training is interactive, staff will Practice Violence Prevention and Aggression Management Workplace Scenarios through Scenario-Based Training

Theoretical knowledge alone is not enough, our training will include real-world applications. Our Violence Prevention Scenario-based, interactive training involves:

🎯 Role-playing exercises to simulate high-stress situations.

🎯 Staff practicing verbal de-escalation and physical response techniques.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

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🎯 Reviewing what has occurred in the past, now or possibly in the future to analyse past and present incidents, learn from them, and have violence prevention management solutions that work and that can be applied immediately.

This type of interactive learning improves best practice violence procedures and prepares staff to respond confidently and effectively in actual workplace violent or aggressive situations.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

Secure and fast track your specific violence prevention training requirements

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

Prevent and manage workplace Violence, Promote Safety 

Equip, Empower and Protect your Staff with Violence Prevention Training

AGKK Violence Prevention Training is a comprehensive training course, program and intensive instruction and interactive process that goes beyond physical Self Defence. It includes situational awareness, communication, conflict resolution, legal education, and real-world practice. By integrating these elements, staff, managers and organisations, corporations and businesses can significantly reduce the risk of violence and create safer environments for staff and everyone.

Whether for personal safety and wellbeing of staff or workplace security, investing in violence prevention training is an essential step toward fostering a sustainable safety culture with more peaceful outcomes and resilience in any workplace community that experiences occupational violence and aggression.

How to Prevent Workplace Violence through practical De-escalation Training and Self Defence Training for Staff.

Staff, all employees and HR managers should be trained with many effective methods to prevent workplace violence.

🔴 Create a zero-tolerance policy to workplace violence and aggression: The perception that organisations will not take action against violence or abuse can increase workplace violence and aggression risks. Employers should communicate to employees that they will not tolerate any violence and abide to it. The policy should include workers, customers, patients, visitors, contractors or anyone else who might come in contact with staff. Treat any threat of violence seriously, as though the person will carry the threat out.

🔴 Check and evaluate workplace violence and aggression risks: Specific conditions can leave workers more vulnerable. Rooting out these hazards can help employers impose the necessary policies, procedures, controls and violence prevention training to prevent violent attacks and injuries towards staff. Also, all organisations, corporations, companies and businesses need to analyse reported violent and aggressive incidents to see what employers and managers can do to avoid similar situations, this will aid in improving employee safety and your CONTROL PLAN requirements for the WORK HEALTH and SAFTEY of your staff.

🔴 Design and formulate controls for violence and aggression prevention : Controls can be conducting regular violence and prevention training and physical or administrative measures to reduce the risk of a violence and aggression towards staff. Administrative controls can include policies designed to limit violence. For example, a medical hospital can institute a rule that violent patients must remain under the close watch of security personnel and never have the chance to be alone with a staff member.

🔴 Complete background checks: Investigate new employees’ criminal backgrounds to see any recent violent behaviours. Any criminal convictions can indicate a risk of violence.

🔴 Conduct employee violence prevention training: Practical, interactive training is influential in advancing a safety culture and actively involves employees in improving occupational violence and aggression management and safety skills. Employees should learn how to recognise and report incidents or potential threats and have a thorough understanding of company policy. They should also receive hands-on training practice for handling workplace violence situations safely and effectively.

Workplace Violence Prevention Training is crucial for the safety and wellbeing of staff.

Workplace Violence Prevention Training instils and advances a safer work environment and significantly enhances work performance. Through education, practical violence prevention skill development, and fostering respectful communication techniques, violence prevention training programs contribute significantly to reducing workplace violence incidents and cultivating a culture of sustainable safety for staff.

OCCUPATIONAL VIOLENCE AND AGGRESSION TRAINING

We offer training programs to educate, equip and empower staff and organisations in violence prevention, Self Defence techniques and strategies.

Bernie is an experienced professional who will customise the training to fit your specific needs and desired outcomes in relation to VIOLENCE PREVENTION TRAINING 

Workplace violence prevention training is essential in developing safer, workplace environments by instilling knowledge, reshaping safety attitudes, and building violence prevention and management skills.

Violence prevention training is crucial for the following reasons:

🎯 Promotes occupational violence and aggression awareness of employees: Many staff may not fully recognise subtle forms of workplace violence. Violence prevention training programs, courses and workshops reduce the potential negative impact, facilitating staff with the skills of early detection and prevention.

🎯 Equips, Empowers and Educates Staff with essential Violence Prevention Skills: The occupational violence and aggression training provides staff will the necessary skills to respond effectively and safely when faced with violent workplace incidents. These skills range from conflict resolution, proactive negotiation strategies, de-escalation and  Self Defence techniques

🎯 Cultivates a Culture of Safety, Care and Respect: Training programs that address violence and aggression in the workplace encourage open collaboration and communication about these issues. It helps improve safety in all workplace environments.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

Secure and fast track your specific violence prevention training requirements

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

VIOLENCE AND AGGRESSION HAS AN IMPACT ON STAFF WORK PERFORMANCE

Workplace violence has a negative impact on staff work performance and productivity.

By conducting violence prevention Training for staff there is a positive correlation in improvements in Work Performance Due to Training

Workplace violence prevention training does more than merely minimise the incidence of violent incidents—it also contributes to noticeable improvements in work performance:

🎯 Enhanced Employee Morale and Engagement: A safer working environment improves morale, confidence and increases employee engagement. Employees who feel secure and more confident will likely be more invested in their jobs and display greater productivity.

🎯 Reduced Staff Absenteeism and Staff Turnover:

A reduced violent work environment contributes to lower absenteeism and employee turnover rates. Workers are less likely to skip work out of fear, and they are more likely to stay with an organisation that actively promotes their safety. Staff wellbeing is improved through violence prevention training.

Proactive communication is the key to resolving and preventing conflict

and further enhancing productivity.

🔴 Staff improve their skills in Conflict Resolution: Violence prevention Training equips employees with the skills to resolve conflicts more effectively.

✅ Violence prevention training helps boost an organisations reputation: Effective violence prevention training can enhance an organisation’s reputation. A business or organisation known for their strong commitment to employee safety are more likely to attract top staff talent and maintain positive staff and public relations.

✅ Occupational violence and prevention training increases employee confidence: The empowerment of staff safety in the workplace is fundamental to employee confidence.

Violence prevention training will empower staff, with employees knowing their improved skill set can help safeguard their wellbeing. This improved confidence will usually translate into higher work quality and increased productivity.

✅ Better staff morale and enhanced staff wellbeing through violence prevention Training:

A workplace environment with a reduced violence and intimidation fosters better relationships among staff members, improving staff teamwork output.

✅ Violence prevention training helps mitigate legal risks and helps to protect the entity of your organisation:

An efficient violence prevention training program shields organisations from potential lawsuits and legal troubles. By taking proactive steps to prevent workplace violence, organisations, businesses and corporations demonstrate their commitment to staff safety, which can be imperative in protecting them against legal claims related to workplace violence.

✅ Mental Health and Well-being: Historically and research shows there is correlation between workplace violence and mental health issues of staff, including stress and burnout. Violence prevention training programs can help improve employees’ mental well-being, leading to higher levels of confidence, concentration, motivation, and overall work performance.

Workplace violence prevention training advances staff skills for ensuring employees’ safety and well-being and driving improved work performance and productivity.

It is a wise and necessary investment that yields significant returns in the form of a more engaged, productive, safer and satisfied staff workforce, ultimately leading to greater success for staff and your organisation.

VIOLENCE PREVENTION TRAINING AND CONSULTING

At AGKK we will consult with you to provide a personalised, custom-made training program, course or intensive workshop to violence prevention, de-escalation and if necessary, Self Defence Training for your staff.

We will collaborate with you to identify potential risks and develop a comprehensive plan to prevent violence as far as reasonably possible and promote harm minimisation to staff.

AGKK supports all organisations and staff with violence prevention training now and in the future.

We understand that violence prevention can be a challenging task. That is why we offer ongoing support to ensure that your violence prevention plan is effective and effective.

We help you identify potential risks and concerns, in relation to violence and aggression in the workplace. 

We provide risk identification services to help you identify and analyse potential violence prevention risks.

Our communication will help you identify areas for improvement and measure the effectiveness of your violence prevention plan.

What staff will learn in the violence prevention training?

By the end of this course, program or workshop staff will be more capable to:

🎯 Apply de-escalation and safe Self Defence techniques as a form of violence prevention and minimisation.

🎯 Describe the importance of self, environment, and others in relation to violence prevention and management.

🎯 Identify and apply a risk assessment approach to preventing and responding to workplace violence.

🎯 Identify and use verbal and non-verbal communication in the prevention and management of violent behaviour.

🎯 Use de-escalation skills and techniques to effectively manage violent behaviour as it occurs in the workplace.

🎯 Identify, select and use appropriate proactive response options when confronted with violent individuals.

🎯 Staff will be able to use evasive techniques to maintain personal safety when responding to a violent individual.

🎯 Identify and use more effectively your workplace policies and procedures regarding the prevention and management of workplace violence.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

Secure and fast track your specific violence prevention training requirements

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

WORKPLACE VIOLENCE IS A SERIOUS ISSUE THAT CAN AFFECT ALL ORGANISATIONS, BUSINESSES AND EMPLOYEES.

Legal Framework and Employer Responsibility in providing occupational violence and prevention training.

Employers have a legal obligation to ensure a safe work environment under the Occupational Safety and Health Act (OSHA). Failure to address workplace violence can result in penalties and legal action.

Workplace violence is a growing concern across industries, affecting the safety, well-being, and productivity of employees. It includes any act of aggression, physical assault, or threatening behaviour that occurs in a work setting. Addressing workplace violence is crucial for maintaining a secure and harmonious work environment.

TYPES OF WORKPLACE VIOLENCE

Workplace violence can manifest in various forms, including:

Physical Violence: Physical assaults such as hitting, pushing, or using a weapon.

1.   Verbal Abuse: Threatening language, shouting, or swearing directed at an individual.
2.   Bullying: Repeated, intentional harm through words or actions aimed at undermining or humiliating someone.
3.   Sexual Harassment: Unwanted sexual advances or conduct that creates a hostile work environment.
4.   Psychological Violence:

Intimidation, manipulation, or coercion that causes emotional distress.

IMPACT OF WORKPLACE VIOLENCE ON BUSINESSES AND STAFF

The consequences of workplace violence are far-reaching, affecting both individuals and organisations:

Physical Injuries:

Victims of physical violence may suffer from injuries that require medical attention and time off work.

Mental Health Issues:

Exposure to violence can lead to anxiety, depression, and post-traumatic stress disorder (PTSD).

Decreased Productivity:

A hostile work environment can reduce employee morale, leading to lower productivity and increased absenteeism.

Legal Consequences:

Employers may face legal action if they fail to address workplace violence, leading to financial losses and damage to reputation.

PREVENTING WORKPLACE VIOLENCE

Prevention is the key to mitigating workplace violence. Here are some strategies to create a safer work environment:

1. Develop a Workplace Violence Prevention Program: 

Establish clear policies and procedures for identifying, reporting, and addressing violence.

2. Conduct Regular violence prevention training: 

Educate employees and management on recognising and responding to signs of violence.

3. Foster a Positive Work Environment: 

Encourage open communication, respect, and teamwork among employees.

4. Implement Security Measures:

Use surveillance cameras, secure access controls, and alarm systems to enhance workplace safety.

5. Provide Support Services:

Offer counselling, conflict resolution, and employee assistance programs to address personal and work-related issues.

Employers must implement, and maintain, an effective workplace violence prevention training program. Yet, employers lack the direct experience with violence needed to know how to prevent it effectively. 

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

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GETTING WORKPLACE PREVENTION RISKS WRONG, HAS A NEGATIVE IMPACT:

🔴 Your employees’ safety.

🔴 Causing employees to feel unsupported leading to higher turnover and absenteeism increasing your employment costs.

🔴 Costly lawsuits and higher insurance premiums and healthcare costs.

🔴 Damage to your community-based reputation; thus, impacting your profit margins.

Training is valuable in reinforcing and introducing new and effective skills to successfully de-escalate incidents of workplace violence. Corporate training that equips staff with de-escalation skills and violence prevention training can provide many benefits.

THE VALUE OF WORKPLACE VIOLENCE PREVENTION TRAINING AND DE-ESCALATION TRAINING HAS MANY BENEFITS:

Improved Staff Safety and Professionalism: 

Staff trained with violence prevention techniques and de-escalation strategies will be equipped to mitigate the negative effects of harassment, bullying, intimidation, and threats in the workplace.

Improved Reputation: 

Business and organisational reputation are improved to the public eye when staff demonstrate de-escalation skills and violence prevention techniques. Escalated clients or individuals leave the interaction feeling heard, respected, and validated.

Healthy Work Culture: 

Instead of quick judgment, empathy will become common in the workplace leading to improved relationships between colleagues and individuals during times of stress, challenge, and conflict.

Increased Staff Confidence: 

Reactionary responses are greatly reduced. Logical thinking is optimised to determine root cause of a conflict with the perception of working alongside, instead of against.

Workplace Violence Prevention Training and De-escalation training offered by AGKK is an interactive and engaging training tailored to staff teams and workplaces Australia wide and across all industries. At AGKK all violence prevention training are approached and designed with a risk-informed lens which supports in achieving desired outcomes of promoting safety, respect, reducing costs associated with human resource risks, ensuring compliance, and optimising resiliency and adaptability within your business or organisation.

Training your employees in strategies to avoid physical harm plays a unique role in workplace violence prevention.

Training employees in strategies to avoid physical harm gives them the tools to keep safe at any point along the violence continuum, including from any of the different source types of violence.

Violence can be random or targeted towards staff.

It can happen suddenly without warning, or it can be premeditated.

The unpredictable nature of violence means that for your employees to be safe from violence, they need to be prepared to deal with any form it takes, and from any of the four source types.

As strategies go, de-escalation can help employees avoid physically engaging with a potential attacker and thus avoid physical harm.

Workplace Violence can be unpredictable.

“AGKK violence prevention training and De-escalation training is about redirecting an angry person’s attention away from taking physical action. 

Throughout our violence prevention training we use a combination of improved awareness, reflective listening skills, silence, and asking questions, along with staff using their own body language to convey calm. 

Those are all skills that your employees can learn to do. And the best way to do that is through role playing. Employees should also learn to make a quick determination as to whether de-escalation has a chance to work. Reading body language is a key to recognising if de-escalation is worth trying, or if another strategy to avoid physical harm is more suited to the situation at hand.” 

ADDITIONAL TRAINING STRATEGIES TO AVOID PHYSICAL HARM TO STAFF

Effective violence prevention training must involve increasing employees’ situational awareness. 

Situational awareness is what allows your employees to safely exit a situation before it turns dangerous. This skill is especially important to enhance the physical safety and psychological well-being of staff.

Reinforcing situational awareness throughout the violence prevention training is crucial for the safety and wellbeing of staff.

Staff who work on improving their situational awareness have heightened observation, become more aware, are better strategic thinkers, and are able to better take advantage of opportunities to stay safe. There are four main elements of situational awareness including observation, orientation, decision, and action.

Being able to take away an attacker’s initial advantage gained through a surprise attack is critical to avoiding physical harm.

Changing the dynamics, for example staff using diversionary tactics, forces an attacker to have to recalibrate an attack that is about to occur.

Doing so creates the opportunity to exit safely, or if necessary for your employee to defend themselves.

The “buddy system” is also a strategy to avoid physical harm that utilizes the concept of safety in numbers. This can also be combined with parking lot safety, and other strategies to avoid physical harm.

The buddy system requires training employees in how to report safety concerns, and how to have a co-worker accompany that employee during a situation that might involve a safety hazard. This can be an excellent strategy for employees that work in the community.

The “buddy system” can be a strategy to avoid physical harm by pairing employees together, where each person is responsible for looking out for the safety and well-being of the other, particularly in situations with potential hazards or risks; essentially creating a safety net through mutual accountability and support.

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

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TESTIMONIALS VIOLENCE PREVENTION TRAINING

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“Bernie delivered a 2 hour intensive practical de-escalation workshop to our Frontline Gas Workers (200 staff in total), covering topics such as body language, how to safely extract yourself from conflict, key phrases to use (and not use), emphasising the importance of keeping yourself safe and much more.

Bernie demonstrated a genuine passion for helping people and this is very evident when speaking to him over the weeks leading up to, and during the delivery of his workshop. He asked lots of questions about our workforce and the issues that we are currently experiencing so that he could design and customise the training to suit our needs.

The workshop was very interactive, and he kept us engaged with lots of audience participation, as well as getting us moving and not sitting still for the whole 2 hours. The role plays were the highlight of the workshop as they clearly demonstrated the benefits of de-escalating when dealing with conflict. They were also very entertaining!

The feedback received from our employees has been positive and many have said that the techniques Bernie provided were easy to remember and the training has helped build their confidence to prevent situations from escalating unnecessarily in the future.

In summary, the de-escalation workshop was of great value to our organisation, and we thank Bernie for coming to Adelaide to deliver this important training and helping making our Safety in Action forum a very big success.”

This is a combined testimonial from

Cassie Allen Contracts Administrator Capital Delivery

APA – Australian Gas Networks

Darren Schleyer H&S Advisor, SA Networks

First Aid / Mental Health First Aid Officer / RTW Coordinator (SA)

APA – Australian Gas Networks

TESTIMONIAL VIOLENCE PREVENTION TRAINING

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“When I completed the online enquiry form, I was pleasantly surprised to receive a personal phone call rather than an email quote.

Bernie asked questions about our company’s needs and desired outcomes and explained that his training was not just about sitting in a classroom and reading a manual- it was hands on! This was the selling point for us.

As a live entertainment and hospitality venue, our needs were not met by other corporate trainers.

We maintained regular phone and email contact, and using the information I provided, Bernie created a customised lesson plan and specific training tailored to our team.

The training and management techniques was specific to our staff being able to implement effective de-escalation responses in a safe manner in response to what they have previously experienced and what they could experience in the future, when they are faced with aggression or possible violent behaviour from others.

On the day of the training Bernie flew down from Brisbane, arrived early to do a site inspection, learning about our building and emergency procedures, as well as interviewing staff about any dangers that might be present when leaving work in the late evening. He took detailed notes to create a reference file for any future training with our company.

The training itself was split into two parts: verbal de-escalation, and basic Self Defence management techniques.

The training was engaging, hands on, and our team were able to ask for advice on how to deal with real-life instances of aggression.

Bernie taught us physical and verbal techniques for de-escalation, allowed us to practice them in a safe environment, and gave us constructive feedback.
Our two-hour training was engaging and useful for all attendees; thank you, Bernie, for a wonderful session!“

Catherine de la Rocha Espinoza Customer Service Coordinator
Belvoir St Theatre, Surry Hills, N.S.W

TESTIMONIAL VIOLENCE PREVENTION TRAINING

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“Bernie from AGKK De-escalation training delivered very prompt, proactive, preventative de-escalation training for our staff at Brightside Fortitude Valley, Brisbane.

Bernie was great to deal with, quickly to respond, tailored the practical training to suit our needs and delivered real solutions that our staff can use when dealing with aggression and violence in the entertainment industry.

The enjoyable nature of the training delivered by Bernie really suited our staff members and has provided our team with some essential de-escalation skills. The de-escalation techniques and solutions when dealing with very aggressive people shown were preventative and effective. 

The practical de-escalation three-hour workshop helped all staff enormously in improving their communication skills, their self-esteem and helping them to feel more confident and safer in everyday work. 

We appreciate you creating a safe, respectful, relaxed, and interactive training environment for our staff, who enjoyed this de-escalation training session enormously. I have received consistent positive feedback from our staff that the practical strategies provided during this session was useful and very practical to enhance a safe workplace environment. We deeply appreciate Bernie’s professionalism, awareness, and experience in building a safe and preventative skill base in reducing violence and aggression towards our staff.

Bernie from AGKK de-escalation training has our highest recommendation.”

Aurora Manager from Brightside Fortitude Valley Brisbane

TESTIMONIAL VIOLENCE PREVENTION TRAINING

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Bernie (AGKK De-Escalation Training and Violence Prevention Training) has become a friend of the Yarra Me School. His capability, integrity, and authenticity were so very tangible throughout our work together.

Bernie crafted a whole day professional learning program for our school that was splendid. Bernie consulted with us such that he gained a deep understanding of our training needs, but also linked these with the ethos and core goals of the school. This resulted in a training program that was rich, pertinent to the staff, and provided clear skills and attitude development for our staff.

Bernie’s interpersonal style was warm and connecting, and combined with his great curiosity, encouraged and our staff to believe they were being trained by someone of great skill and knowledge. Bernie’s authenticity and his knowledge and passion for the topics inspired our staff to connect wholeheartedly with the training.

Whenever a dilemma was raised by staff, Bernie’s response was sensitive to the school’s context and sensitive to the needs of the staff member. With a strong combination of visuals, talk and physical activity, the training sessions comprehensively explored and addressed our school’s needs.

The staff are now far better equipped to manage circumstances where de-escalation of heightened emotion or violence prevention is required.

I highly recommend AGKK’s De-Escalation Training and Violence Prevention Training . Bernie comprehensively met our needs.

Jonathan Stone Principal Yarra Me School, Victoria

What Is Workplace Violence Prevention Training?

Prevention of violence in the workplace starts with practical, real-world custom-made training.

AGKK violence prevention training course, program or workshop will train your staff the imperative skills to:

🔴 Understand the threat of workplace violence.

🔴 Identify types of abuse, risk factors and potentially violent individuals.

🔴 Comply with workplace violence requirements and guidelines, keep appropriate records and report incidents.

🔴 Respond appropriately to various forms of workplace violence, both in the moment and after they occur.

🔴 Develop and manage workplace control plans and employee training to prevent workplace violence that contribute to a safer physical and psychological work environment for staff.

Did you know these facts about occupational violence and aggression in Australia?

🔴 Under the Occupational Health and Safety Act 2004 (OHS Act) it is a legal requirement for employers to provide and maintain a safe and healthy physical and psychological work environment for their employees, so far as reasonably practicable.

🔴 Experiencing or being exposed to work-related violence can cause both physical and psychological harm to staff.

🔴 Managing psychological health and safety in the workplace is an essential part of an occupational health and safety (OHS) risk management system.

CONTACT BERNIE ANYTIME – 7 DAYS PER WEEK REGARDING VIOLENCE PREVENTION MANAGEMENT TRAINING FOR STAFF

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED

✅ As the founder and chief instructor Bernie takes the time to prepare quality custom made training and enjoys using his proven skills and experience to train front line workers within all industries in how to de-escalate aggression and safely disengage and protect themselves from occupational violence.

🎯 Working with a variety of industries across Australia he has been providing quality in person training sessions providing practical and immediate safety solutions to staff.

🎯 This solutions-based training focuses on de-escalating techniques as well as highly practical sessions on dealing with aggressive phone calls, using body language, strategic communication to de-escalate aggressive customers, clients, patients and individuals in how and when to use safety Self Defence disengagement solutions and many other practical techniques to keep staff safe.

✅ He offers tailored training packages which are delivered in house and takes pride in meeting your specific de-escalation needs and desired safety outcomes in relation to occupational violence and aggression.

🎯 Highly experienced educator with a proven ability to train a variety of staff groups to maximise planned preventative management responses to occupational violence and aggression.

SECURE AND FAST TRACK YOUR SPECIFIC VIOLENCE PREVENTION TRAINING REQUIREMENTS

Directly on ☎ 0409474494 or use this Inquiry Online Booking Form

ADVANCED BOOKINGS RECOMMENDED