What to expect from good de-escalation training for staff and OVA training program, courses & workshops throughout Brisbane, Queensland and Australia
Our de-escalation training program:
✅ Is specifically based on what your staff do at work and the specific situational aggression they face
✅ Our de-escalation training takes into account of the skills and knowledge staff at work already have
✅ The de-escalation training provided takes place at a time and place that suits the workplace and employees
Our practical de-escalation training uses a variety of practical methods for getting the occupational violence prevention and aggression management techniques message across.
✅ Our experienced de-escalation training includes ways of making sure that learning and understanding of OVA strategies has taken place for staff
✅ Our de-escalation training meets OHS training needs in relation to the prevention and management of workplace violence and aggression
As an experienced de-escalation provider we have the teaching skills and knowledge relating to:
✅ Relevant techniques that work
✅ Identification, risk control and proactive management approaches to aggressive or violent individuals
✅ We are able to provide solutions to the specific OVA issues in your industry
✅ We have vast experience in training adults in the workplace
CONTACT US ANYTIME – 7 DAYS PER WEEK
Directly on ☎ 0409474494 or use this inquiry booking form
You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for Teacher De-escalation training, De-Escalation Training For Businesses, Schools, courses, programs, OVA training, Violence management prevention training.
There is a difference between information and practical training.
🔴 Information raises awareness – it provides general introductory knowledge about a topic.
🔴 Practical Training is a longer term commitment to learning new skills and knowledge which, in turn, will result in a change in staff workplace behaviour – for instance, a new and safer way of doing something.
We ensure that the de-escalation training caters for the specific job needs and desired outcomes for effective solutions for aggression management and prevention
What does effective de-escalation training involve?
Training involves a variety of techniques designed to encourage staff to take an active role in learning.
At AGKK we make sure that…
Effective de-escalation training takes place and includes:
🎯Explaining
🎯Demonstrating to staff how to de-escalate an aggressive individual
🎯Provides practical, practice opportunities so staff can demonstrate their de-escalation techniques in interactive role plays
🎯Asking staff questions about what they are learning, check for understanding
🎯Reviewing and giving staff feedback on their performance
🎯 Motivates and encourages staff to reflect on best practice and to ask questions
🎯Taking into account employees experience levels and exposure to aggression in the workplace
🎯Encouraging staff to assess their own performance
🎯We follow up at a later date to check and provide further assistance
Effective de-escalation training and OVA training involves two-way communication between the trainer and the staff learning – both the trainer and staff will listen, explain, demonstrate, perform, think, ask questions and give feedback.
🔴 Our de-escalation training does not mean sitting in a room listening to a person talk or simply watching a video.
We have staff actively engaged in the learning process…
In our practical, face-to face training we create job specific role plays, within specific scenarios that replicate the hazards identified in each unique workplace environment. The training is enjoyable, interactive and engaging seeking to scaffold participants from low risk to high risk stimulus within a controlled and safe setting.
🎯 Our practical training gives plenty of opportunity for staff practise new de-escalation and OVA skills in a comfortable and supportive environment.
🎯 Throughout the de-escalation training we give regular, constructive, positive feedback
🎯 We create a positive, motivated and encouraging training environment where strong learning takes place.
🔴 In our de-escalation training we make prior contact with the business to identifying hazards and risks relating to occupational violence and aggression.
🎯 We help train staff to identify and assess risks.
🎯 We train staff with proactive management practices in controlling risks.
🎯 We train staff to improve safe work practices in dealing with aggressive people and how to control risks.
🎯 Our training is unique and industry leading, having been formed from a combination of 40 years within the Tertiary Education as well as Public Safety and a wide cross-section of industries. Bernie uses his real life experience to teach appropriate and effective de-escalation techniques whilst under the stress of simulated approach from an aggressor.
CONTACT US ANYTIME – 7 DAYS PER WEEK
Directly on ☎ 0409474494 or use this inquiry booking form
You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for Staff De-escalation training, De-Escalation Training For Businesses, Schools, courses, programs, OVA training, Violence management prevention training,
Aggressive Behaviour Management, Risk Management training and Staff Safety Self Defence disengagement training solutions & for your business, school, university, organisation and staff.
We are here to provide solutions which improve staff confidence, safety and wellbeing with our proven de-escalation training, courses, workshops and practical interactive training for your staff, businesses, schools or organisations.
ADVANCED BOOKINGS RECOMMENDED
TOUCH BASE ON THE PHONE 0409 474 494 TO FAST TRACK YOUR REQUIRED SAFETY OUTCOMES
It is important to touch base on the phone so are able to fast track and establish your specific training requirements and desired outcomes for your staff and organisation.
This effective training conditions the participants to build an automated safer response under pressure and stress of a threatening situation all the while within a safe and supportive environment.
🎯 Staff will build confidence to automatically respond in an appropriate, lawful manner when faced with high intensity workplace aggression and violence. The learned skillset/conditioned responses will be effective and lasting, allowing successful de-escalation and restoration of a safe environment for staff and public alike.
Apart from the obvious development of proactive de-escalation skills, the practical training builds confidence, self-control management skills of staff which enhances safety, wellbeing and productivity.
We welcome all businesses & organisations. We are always supportive with our custom-made de-escalation training.
CONTACT US 7 DAYS PER WEEK
We are here to assist you with your inquiry booking today!
Have a question or require further information?
You are welcome to phone Bernie Directly on 0409474494 or use this inquiry booking form
Training in AGKK de-escalation workshops will provide your organisation and your staff the foundations for safer aggression management and prevention of violence in the workplace.
TESTIMONIAL
“We greatly value you giving your time and expertise to provide our staff with these very useful de-escalation workshops. These workshops help enormously in re-building staff their proactive awareness and helping staff to feel more confident in the workplace. We appreciate you creating a safe, structured, respectful, and interactive environment for our staff, who enjoyed these practical de-escalation sessions enormously. We have received consistent feedback from our staff that the simple tips provided during these sessions are useful and practical to enhance a safe environment. Bernie de-escalation education is all based around developing and maintaining, awareness, prevention, proactive management and a good and positive relationship with the people that staff work with and how to maintain that even when things become difficult.
We deeply appreciate your awareness about the sensitivity of the issue of workplace violence and your proactive attitude towards supporting our employees and organisation.
The practical training was very informative and provides solutions about challenging behaviour.
The practical aspects of the workshop/course are vital for improving solutions and building confidence of our staff.
The de-escalation training taught not only how to remain calm in certain circumstances but understanding why they may arise.
The de-escalation training and OVA training course is cleverly designed to increase staff confidence, using techniques such as role play and practice sessions that slowly increase in intensity and provide worthwhile solutions. This is great as many staff gave positive feedback that the practical training was like a real representation of a situation that can occur and gets staff thinking fast about solutions.
Staff conveyed they definitely had more confidence and could implement what they have learnt should a situation arise with violence or aggression
Bernie de-escalation training workshop and course has provided staff with so many proactive strategies. He is extremely interactive and staff felt they had the opportunity to practice the de-escalation techniques well and received positive feedback. The content and delivery was contextual, motivating, inspiring and fun.
Highly recommended de-escalation training for all organisations and staff.”
Peter Keen
WHS & Wellbeing Specialist
Goodyear