Face-to- face, interactive, practical de-escalation training and occupational violence prevention and aggression management training (OVA training)
Face-to- face, interactive, practical de-escalation training and occupational violence prevention and aggression management training (OVA training)
There are many advantages of face to face, interactive, practical de-escalation training and occupational violence prevention and aggression management training (OVA training)
Real-time Interaction practical de-escalation training workplace workshops can provide staff with immediate solutions
🎯 Face-to-face learning will ensure that staff can receive help at the exact moment they need it.
Whilst online learning still involves help through video lessons and email,
🎯 Face-to-face interactive, practical learning means staff get the help and explanation at the exact moment they need it.
CUSTOM MADE DE-ESCALATION TRAINING WORKSHOPS, COURSES, PROGRAMS THAT ARE SOLUTION FOCUSED
Throughout the training I interactively engage with staff and managers, empowering them to build the skills needed to proactively and confidently manage aggression in the workplace.
Our practical face-to-face training enormously enhances the desired outcomes for organisations and staff.
Bernie the founder and chief instructor, is a hardworking, dedicated and a down to earth person who is solution service focused to meet your practical real workplace training needs of your staff.
He prides himself on providing practical, effective and client-centric de-escalation training to staff in any profession across all industries.
“We identify a clear relationship between the risks, the proposed de-escalation control measures and the Occupational Violence Prevention face-to-face training and Aggressive Behaviour Management.”
Real-time interaction practical de-escalation training is much better in providing staff with immediate solutions.
Face-to-face de-escalation training promotes collaborative learning with staff and helps instil staff ownership of proactive actions and solutions that they can use.
EMPOWER STAFF WITH CONFIDENCE AND DE-ESCALATION MANAGEMENT SKILLS THAT WORK
🎯 The demonstrated face-to-face, interactive, applied de-escalation training empowers staff with confidence to improve service delivery and cultivates proactive, effective, less stressful and safer proactive approaches in managing aggression and preventing violence in the workplace.
🎯 Training includes occupational specific workplace conflict scenario role playing, based on workplace conflict events, to improve safety awareness and de-escalation strategies and proactive approaches to provide solutions and better outcomes. This is done with confidentiality in mind.
Training will better equip your staff to manage aggressive behaviour face to face, and over the phone. Training will educate staff with practical strategies and techniques so they can effectively de-escalate, interact and proactively manage high risk clients, coming from diverse backgrounds.
I have extensive experience in training staff in how to safely manage and de-escalate individuals, clients or customers who were under the influence of drugs, alcohol and mental illness.
CONTACT US ANYTIME – 7 DAYS PER WEEK
Directly on ☎ 0409474494 or use this inquiry booking form
You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for Staff Safety Self Defence disengagement training solutions & Face-to-face De-escalation training, courses, programs, OVA training, Violence management prevention training,
Aggressive Behaviour Management, Risk Management training, for your business, organisation and staff.
We are here to provide solutions which improve staff confidence, safety and wellbeing with our proven de-escalation training, courses, workshops and practical interactive training for your staff, business or organisation.
ADVANCED BOOKINGS RECOMMENDED
The face-to-face de-escalation training provides businesses, organisations and staff the skills and resources needed for optimal de-escalation to prevent many Occupational Violence and Aggression incidents from occurring. The face-to-face interactive practical training to enhance the safety and wellbeing of all staff and helps reduce stress.
DELIVERY
OF FACE-TO-FACE DE-ESCALATION TRAINING:
Usually our custom made, outcome effective, interactive de-escalation solution based training is delivered in person, at your organisation or venue.
LOCATIONS
OF FACE-TO-FACE DE-ESCALATION TRAINING:
Training Australia Wide.
Usually conducted at your workplace or another location.
TARGET AUDIENCE
OF FACE-TO-FACE DE-ESCALATION TRAINING:
All staff, managers, and owners facing possible aggression, conflict or violence.
TRAINING GROUP SIZE /CAPACITY
OF FACE-TO-FACE DE-ESCALATION TRAINING:
Can be up to 50 people for each training de-escalation workshop.
(We are flexible to accommodate your needs)
COST
Upon request and to be discussed based on your needs and training requirements.
You are most welcome to touch base on the phone, to fast track your required outcomes.
It is important to touch base on the phone so we are able to fast track and establish your specific training requirements and desired outcomes for your staff and business
Phone Bernie 7 days per week on ☎ 0409 474 494 or use this booking form
Bernie is dedicated and his extensive experience and practical proven performance will assist your business and staff with improved confidence, safety, wellbeing and enhanced productivity.
Our dedicated actions and expertise assists you and your staff.
The practical de-escalation training will meet your specific training requirements
DURATION
OF FACE-TO-FACE DE-ESCALATION TRAINING:
These de-escalation workshop can be adapted to fit with your organisations timeframe.
The courses/workshop and training can be adapted and is available as an intensive
🔴 TWO HOUR workshop or
🔴 THREE HOUR workshop or
🔴 Half-day or full-day course.
With refresher courses recommended.
POSSIBLE DATE/S TO BE CONFIRMED
FOR FACE-TO-FACE DE-ESCALATION TRAINING:
Advanced bookings are recommended to secure training date/s
I am looking forward in offering tailored training interactive packages, which are delivered in house and takes pride in meeting your specific de-escalation desired needs and desired safety outcomes in relation to occupational violence and aggression.
I am a highly experienced educator with a proven ability to train staff, in all industries, with practical skills, for a variety of staff groups to maximise preventative management responses to occupational violence and aggression.
Working collaboratively together we establish your specific training requirements and desired outcomes for your staff and business.
I recommend advanced discussions and advanced bookings so you can secure the desired training that you need. Phone Bernie 7 days per week on ☎ 0409 474 494
The de-escalation interactive workshop session/s cover content that is specific to the specific real situation dangers staff are exposed to and we tailor our training to suit your staff and what they may be currently facing and to prepare them for what could possibly lie ahead.
Working together, we can maintain a proactive, peaceful and successful outcomes for the management of actual or potential aggression or violence.
Phone Bernie 7 days per week on ☎ 0409 474 494 or use this booking form
Face to face de-escalation training promotes collaborative learning with staff
🎯 Face-to-face learning teaches staff how to work in a team environment and prepares them for facing difficulties in the workplace in relation to occupational violence and aggression.
With classroom learning, staff don’t only learn from the theory the teacher is presenting.
🎯 In face to face, interactive workshop learning they also learn from other employees questions and past experiences in relation to occupational violence and aggression.
Practical de-escalation training encourages critical and proactive solution based thinking of staff
Being in a practical workshops with other staff encourages individuals to engage in live discussions and relevant solution based approaches to occupational violence prevention and aggression management. The interactive learning environment gives employees other staff to bounce ideas off and allows them to question others to ensure their understanding of the concept is correct. This enhancing confidence, safety and wellbeing of staff.
Having staff ideas discussed helps encourage critical thinking, rather than just reading theory from a laptop, or a zoom session.
Why Face-to-face De-escalation Training Is Essential for Your Business and Employees?
🎯 Training that is done face to face is the only type that allows for creative, interactive workplace specific problem solving and direct practical answers and solutions for occupational violence prevention and aggression management.
🔴 OVA Training and de-escalation training that is conducted in person also has a human aspect that is simply impossible to gain in online training.
🔴 Even online training that features videos and recordings simply doesn’t have the same impact as hearing from an experienced instructor in person.
🎯 This type of practical, face to face training allows for staff to have a practical interactive role playing format, and it gives instructors the chance to share their experiences and knowledge with the employees.
🎯 It also allows staff to demonstrate proactive, practical skills that lead to a confident increased solution based level of performance when employees face workplace conflict.
🎯 If one subject is easily grasped, or one proves to be difficult for staff, as experienced presenters we can adapt and change the focus on the spot.
🎯 This adaptability of practical workplace workshop training allows for better, more specified learning for the staff.
🎯 It also avoids wasting time on subjects that staff in the audience already understand – reducing boredom and improves solutions.
🎯 Face-to-face training, on the other hand, offers the chance for co-workers to collaborate and interact during the education process.
🎯 It offers a huge opportunity for staff to strengthen their workplace relationships and get to know each other better throughout the de-escalation training.
🎯 Conducting training programmes in person and face to face with your staff allows everyone to get involved in discussions about the given problems in relation to occupational violence and aggression, as well as benefit from the knowledge that their co-workers may already have.
🎯 In-person interactive learning workshops allows staff for dealing with specific problems or employees asking questions that may not be possible in an online training situation.
🎯 An in-person training interactive practical workshop or program aims to create a safe space for staff to ask whatever questions they have, as well as deal with any problems they may be facing in relation to occupational violence and aggression management.
🎯 This practical de-escalation and OVA interactive training is a great place for employees to have confidentiality and allow staff to work out their workplace conflict issues in a professional solution based environment.
🎯 Practical, face to face training also offers the chance for miscommunications or confusions to be cleared up extremely quickly.
When it comes to developing strong workplace relationships, it’s best to conduct training programmes that focus on face-to-face learning and communications.
🎯 Staff training and working face- to- face allows staff members to work with one another and develop strong bonds and collaborative team solutions in a business or organisational environment with the preventative methodologies for violence and aggression management in the workplace.
Staff Need Hands-On Instruction for Better Learning
Human and staff behaviour is unique and complicated. While online classes and training sessions have gained quite a bit of traction, especially because of the pandemic, for most people, they are still not the preferred mode of staff participating in a de-escalation or OVA training workplace session.
🔴 Studies show that staff members participating in online sessions seldom change their behaviour, which can have a negative effect on improving overall safety especially when they are faced with workplace violence or aggression.
Human beings very rarely change their behaviour, and while they can attend online training sessions, most staff need practical, interactive, hands-on instruction to improve safety and functional performance and training those positive outcomes can usually only come only from face-to-face training sessions.
Face-To-Face De-escalation Interactive Practical Training Encourages a More Personal Level of Engagement of Staff and Enhances Proactive Outcomes
In our face-to-face interactive training sessions, trainers interact with staff in real life workplace situations and provides immediate verbal and nonverbal feedback. This results in a more interactive, personalised, and comprehensive learning experience for employees.
In an online session, making staff feel engaged on a more personal level is challenging. Engaging learning experiences for staff are much easier to have in real life, interactive practical training intensive workshops which is why most businesses and organisations prefer face-to-face training as their desired outcomes are much more likely to be achieved especially in relation to improving the safety and wellbeing of staff.
Face-to-Face De-escalation Training Sessions Are Easier to Adapt and Modify to suit your staff needs in relation to occupational violence and management training
A experienced presenter and trainer can tailor- make the contents of the training to the needs of the staff in the practical interactive workshop session. While a training program may focus on a comprehensive review of a topic or skill set, staff may bring into focus one specific problem area or problematic point that they need extra help with. A experienced and skilled trainer will lead and assist the employees in real-time and help them find solutions to the problem in relation to workplace conflict or violence prevention and aggression management.
At AGKK de-escalation training Face-to-face training facilitators can swiftly adjust the tone, examples or explanations used, and the types of solutions practical exercises required, which are specifically based on the needs of the staff in the interactive practical workshop session. So, in this way, face-to-face training gives more flexibility to achieve real workplace solutions to staff by the experienced trainer.
Online learning, on the other hand, does not provide this kind of flexibility.
In Practical, Interactive Training we will Provide More Personalised Attention to Each Staff member
In our face-to-face trainer-led de-escalation workshop sessions, the instructor may observe that one or more staff members have difficulty understanding a concept or practically applying what they have learned when dealing with occupational violence and aggression management techniques. A skilled instructor will keep an eye out for indicators of these issues and offer to assist those staff members during breaks or after the practical training session.
Other providers and trainers who conduct online training sessions, they often miss the facial expressions and body language cues of the more confused participants. As a result, online sessions become less productive and beneficial for the staff because they cannot answer all their queries.
In our staff group practical, interactive de-escalation training sessions allows for staff interaction with some ownership of real workplace solutions
Most staff members will confess that almost half the value they gain from each practical workshop or interactive training session they attend comes from the informal interactions they have with other staff members —whether during or after the session.
Conclusion concerning the many benefits of face-to-face de-escalation training for employees in improving safety and confidence.
Face-to-face practical instruction has a human element that is impossible to achieve with online training. Even online training with zoom or videos and recordings cannot replace the effect hearing from a knowledgeable instructor in-person has on employees. Thus, face-to-face de-escalation training offers more comprehensive learning for staff and helps teachers and trainers share their skills and experiences with the staff team.
This form of training also gives staff a practical and specific workplace-focused opportunity to get to know one another better and allows them to learn about different management perspectives on occupational violence prevention and aggression management at the same time. Therefore, in-person practical, interactive, face to face workplace workshop instruction is a very effective method of education for staff to use if you want to immediately boost your staff’s skill set while simultaneously allowing for improving staff confidence, safety and employee wellbeing.
CONTACT US ANYTIME – 7 DAYS PER WEEK
Directly on ☎ 0409474494 or use this inquiry booking form
You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for Staff Safety Self Defence disengagement training solutions & Face-to-face De-escalation training, courses, programs, OVA training, Violence management prevention training,
Aggressive Behaviour Management, Risk Management training, for your business, organisation and staff.
We are here to provide solutions which improve staff confidence, safety and wellbeing with our proven de-escalation training, courses, workshops and practical interactive training for your staff, business or organisation.
ADVANCED BOOKINGS RECOMMENDED
