At AKKK Occupational workplace violence management we provide Violence & Aggression training
🎯 KEEPING YOUR STAFF SAFE FROM ABUSE, THREATS AND VIOLENCE AT WORK
It is important for workplaces and businesses to provide training to help employees to learn how to de-escalate a violent scenario and the processes for early intervention and management.
PREVENT, PREPARE with our workplace violence management training
At AGKK de-escalation training we provide comprehensive solutions for workplace and business violence and aggression management training.
“Our de-escalation training is designed to further develop staff members’ knowledge, confidence and skills in handling people behaving aggressively in the workplace.”
CONTACT US ANYTIME
Directly on ☎ 0409474494 or use this inquiry booking form
You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for Violence management prevention training,
Aggressive Behaviour Management, Risk Management training, De-escalation training for your staff, business or organisation.
ADVANCED BOOKINGS RECOMMENDED
Violence and Aggression Management training improves staff safety and confidence.
OVA Training is crucial in enhancing the safety and wellbeing of staff.
“We assist businesses and organisations with the training of staff in occupational violence and aggression.
We provide practical and systematic process assisting in hierarchy of OHS risk control.”
Innovative solutions for a complex problem with violence and aggression management in the workplace.
AGKK Violence Prevention is Australia’s leading occupational violence prevention management training, and a very experienced provider for occupational violence and aggression training solutions for businesses and organisations and their staff and employees.
We provide practical solutions to the complex problem of violent and aggressive behaviour management in the workplace.
We understand that workplace violence can occur at any time and any workplace.
Occupational violence management and aggression management training is our specialty.
Our Workplace violence management and aggression prevention training solutions are practical in nature, focus on creating safe practices of work for staff and employees provide empathy-based de-escalation techniques to diffuse a conflict situation.
Violence and aggression towards staff and employees in the workplace is increasing. Work-related violence is any incident where a person is abused, threatened or assaulted in circumstances relating to their work. Everyone at work has a responsibility for health and safety, both physical and psychological, and to ensure that violence does not create a risk to their own or anyone else’s health and safety.
Occupational related violence can cause both physical and psychological harm to workers, and result in significant economic and social costs to them, their family, the business where they work and the wider community. Like all work health and safety risks it must be managed.
VIOLENCE AND AGGRESSION MANAGEMENT
How do you manage violence and aggression in the workplace?
During a workplace violence or serious aggression incident a range of actions may be taken including:
- setting off the duress alarm
- calling the police
- implementing the internal emergency response
- implementing the external emergency response
- using calm verbal and non-verbal communication
- using verbal de-escalation and distraction techniques
- seeking support from other workers
- asking the aggressor to leave the premises
- retreating to a safe location and maintaining safety
With our Workplace violence management and aggression prevention training we educate staff how to prevent an incident and how to deter future incidents. With our workplace violence management training we help staff and businesses have the appropriate knowledge and skills in work health and safety issues. We help staff develop violence and aggression management skills to prevent and cope with occupational violence and aggression.
Violence and aggression in the workplace is a growing concern in Brisbane and Australia. Assault, or the threat of assault, directed toward a worker on duty falls under the category of workplace violence. Stress, economic hardship and the inability to control anger are all contributing factors in this health and safety issue.
At AGKK de-escalation training we offer practical strategies and techniques for staff concerning the prevention and management of workplace violence and aggression.
We assist businesses in violence prevention management and training. Working together we identifying potential dangers or situations and train staff how to manage and prevent occupational violence and aggression.
Occupational violence and aggression management Planning and Training for Prevention and protection of staff and employees.
✅The best way to protect staff from violence and aggression is to prevent it.
✅ A business or organisation that has planned for security and trained staff to recognise occupational violence and aggression crisis warning signs and red flags is in a good position to avert disaster before it happens or minimise it when it starts.
✅ At AGKK de-escalation training we assist all staff on emergency preparedness, business security awareness and risk mitigation supports overall business security and reduces vulnerability.
It is important for staff to have the skills in the management and prevention of occupational violence and aggression.
CONTACT US ANYTIME
Directly on ☎ 0409474494 or use this inquiry booking form
You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for Violence management prevention training,
Aggressive Behaviour Management, Risk Management training, De-escalation training for your staff, business or organisation.
ADVANCED BOOKINGS RECOMMENDED
What is occupational workplace violence?
Workplace violence and aggression occur when an employee is abused, threatened, or assaulted by either a co-worker, employer, manager, customer, or member of the general public.
In essence, the definition of workplace violence extends to any action or behaviour that could lead to an incident that impacts the health and safety an employee or staff member.
What are some examples of workplace violence?
According to WorkSafe, a person may be acting aggressively if they are:
- Rolling their eyes or sneering
- Yelling, swearing, or calling people names
- Standing over someone
- Spitting, shoving, tripping, grabbing, hitting, or punching anyone
- Threatening someone with violence – both with and without a weapon
- Carrying out an act of sexual assault<
All employers are becoming more aware that they need to maintain a safe workplace environment for their staff and employees.
How to deal professionally and ethically with violence in the workplace?
It is an employer’s responsibility, as far as is reasonably practical, to provide and maintain a safe and healthy work environment for all your employees, customers, visitors, and members of the general public.
In many occupations employers will be expected to have assessed potential for workplace violence and eliminated the risks as far as possible. As this is hard to guarantee in most workplaces, the employer will then be responsible for managing to further reduce the risk. At AGKK de-escalation training we assist and train staff in reducing occupational violence and aggression while they’re performing their duties.
“Conducting occupational violence management and aggression training will help provide clarity and solutions on this situation and keep employees informed on how to best respond if caught off guard in a violent or aggressive situation in the workplace.”
Why is a workplace violence management and risk management so important for staff and businesses?
🎯 Our occupational workplace violence management and aggression training will provide employees with a clear understanding of the parameters of violence and aggression, equip them with appropriate responses, and provide specific solutions to enhance safety and wellbeing of staff.
🎯 We assist businesses and organisations manage workplace violence and aggression safely.
We can do this in the following ways:
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- Identify violence and aggression hazards in the workplace through a risk assessment
- Consult with employees to implement controls to reduce or eliminate instances of violence
- Communicate a zero-tolerance policy on all violent behaviour
- Encourage employees to report instances of violent behaviour to the company in a clearly outlined manner
- Provide training to help employees to learn how to de-escalate a violent scenario and the processes for early intervention and management
- Provide ongoing training and support to all employees who have been personally affected by workplace violence
CONTACT US ANYTIME
Directly on ☎ 0409474494 or use this inquiry booking form
You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for Violence management prevention training,
Aggressive Behaviour Management, Risk Management training, De-escalation training for your staff, business or organisation.
ADVANCED BOOKINGS RECOMMENDED
What can employers do to prevent workplace violence and aggression?
Workplace Violence Prevention Strategies and Training
Whether an employer wants to prevent internal workplace violence (i.e. between employees) or violence involving customers and the general public, onsite training is an effective way to give employees the skills and knowledge they need to handle a violent scenario.
AGKK De-escalation training and occupational violence management are very experienced providers.
In our training of staff our training sessions help employees to:
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- Report, recognise, and defuse a potentially violent situation – before it erupts
- Understand their and the employer’s legal duty of care
- Familiarise themselves with procedures to deal with occupational violence and aggression
- Learn effective de-escalation strategies that will be relevant to their workplace industry
- Study conflict resolution procedures and apply effective de-escalation techniques
- Improve the safety and wellbeing of staff
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At AGKK de-escalation training we customise the contents of the training course to suit the business so that employees learn how to deal with situations that relate specifically to their workplace.
At AGKK de-escalation training we will help your staff effectively deal with violence in the workplace.
To help prevent violence in the workplace you are most welcome to call us anytime on 0409474494
Key safety management training for staff will reduce occupational violence and aggression
Staff should never feel that violence and aggression is ‘part of the job’ even when it’s committed by people whose condition may be affecting their judgement.
There are preventative actions that can be taken to reduce the risk of violence and aggression in your workplace for staff. Staff need to be educated and trained to identify and know what to do when they witness or experience occupational violence or aggressive behaviours.
Why is it important for businesses, organisations and employers to provide Aggressive Behaviour Management, Risk Management training, De-escalation training to staff?
🔴 Firstly it is vital to maintain and improve the safety and wellbeing of staff and employees.
🔴 It is also an employer’s legal responsibility, as far as is reasonably practical, to provide and maintain a safe and healthy work environment for all their staff.
“Prevention and management of violence and aggression requires active engagement for staff in occupational violence, aggression and de-escalation training.”
Violence and aggression should never be seen as ‘part of the job’ for any staff member, even when it’s committed by people whose condition may be affecting their judgement.
“Many employers are proactive in providing OVA training for their staff and this training and education helps prevent or minimise an occupational violence or aggression incident.”
Business and Organisation leaders and managers can have a powerful influence in developing a positive safety culture where priority is placed on the health, safety, and wellbeing of staff.
That is why many business leaders or managers contact us for the proactive, preventative de-escalation training and occupational violence and aggression management that we can provide their staff.
In our AGKK de-escalation training we help organisations and businesses promote a culture where violence and aggression is not accepted as ‘part of the job’. Some examples include:
✅ Setting health and safety objectives and prevention strategies for violence and aggression in the workplace
✅ Ensuring effective safety systems are in place to identify and control risk
✅ Supporting staff development in de-escalation and processes for early intervention and management
✅ Allocating resources and time for OVA training for the prevention and management of occupational violence and aggression
✅ Developing and promoting health and safety policy and key initiatives
✅ Having clear procedures for reporting violence and aggression incidents
✅ helping improve risk management control measures
✅ Consulting and supporting employees with proactive de-escalation and preventative training for occupational violence and aggression
✅ Providing solutions for workplace violence and aggression
In our de-escalation training we assist businesses and staff to:
🎯 identify and prevent violence and aggression risks in their workplace
🎯 implement controls to eliminate or reduce these risks
🎯 investigate incidents and review existing controls and provide solutions
🎯 support staff development in de-escalation and processes for early intervention and management
🎯promote a culture that does not accept violence and aggression
🎯provide strategies and tailor-made solutions to assist in prevention and management of occupational violence and aggression
🎯AGKK de-escalation training will contribute to positive changes to reduce future risks
CONTACT US ANYTIME
Directly on ☎ 0409474494 or use this inquiry booking form
You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for Violence management prevention training,
Aggressive Behaviour Management, Risk Management training, De-escalation training for your staff, business or organisation.
ADVANCED BOOKINGS RECOMMENDED
