DE-ESCALATION TRAINING IMPROVES THE SAFETY AND WELLBEING OF STAFF
Improving the effective management of occupational violence and aggression is essential for achieving long-term goals and enhancing the wellbeing and safety of staff.
While increasing the aggression management skills of staff is no easy task, the rewards of improving safety and confidence for doing de-escalation training surpasses the dynamic workplace conflict challenges.
🔴 AGKK de-escalation training is a strong training platform providing effective practical strategies in occupational violence and aggressive management training throughout Brisbane, Queensland and Australia.
✅ Since 1995 AGKK de-escalation training has been the leading training provider in assisting organisations to enhance the safety and proactive protection skills of all staff.
Practical de-escalation training and OVA training builds staff confidence with workplace aggression and fuels staff aggression management skills with job specific violence and aggressive solutions.
✅ Practical, quality, proven de-escalation training also means fewer staff experiencing severe anxiety when they are faced with occupational aggression.
✅ AGKK de-escalation training increases the quality of staff knowledge and skills in the management of aggression and the prevention of workplace violence.
“AGKK de-escalation practical training is focused on key methods and principles of mitigating risk associated with violence in the workplace. We use tailor made training with tactical communication, awareness and safe disengagement solutions integrated into the practical training.”
🎯 The practical de-escalation training will provide powerful and effective solutions for staff to apply in the role play workplace conflict scenarios.
Examples of training include demonstrating and practicing verbal and non-verbal communication – the impact on communication through non-verbal cues (body language);
Active listening as an important part of effective de-escalation.
We customise the de-escalation and OVA training so that the scenarios are relevant to your staff and your workplace and business context.
AGKK de-escalation training has delivered this practical OVA training to various government departments, businesses and organisations throughout Australia.
CONTACT US ANYTIME 7 DAYS PER WEEK
VIOLENCE AND AGGRESSION MANAGEMENT TRAINING AND DE-ESCALATION TRAINING FOR STAFF
Directly on ☎ 0409474494 or use this inquiry booking form
You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for managing violence & aggression training lessons and classes for staff.
Managing violence, aggression training and de-escalation training for staff
ADVANCED BOOKINGS RECOMMENDED VIOLENCE & AGGRESSION TRAINING FOR STAFF
De-escalation training is custom made for your staff and increases their functional management skills.
Our training improves staff confidence
The de-escalation training is tailor-made for your business, organisation and all employees.
The practical de-escalation training is tailored specifically to the needs of your staff.
Before the training commences we make sure that we understand the nature of the specific aggression or violent situations that staff are exposed to.
The de-escalation training helps staff solve problems and provide effective solutions associated with workplace violence and aggression.
DE-ESCALATION TRAINING WORKSHOPS THAT PROVIDE IMMEDIATE AGGRESSION MANAGEMENT SOLUTIONS FOR STAFF
🎯 Our experienced, quality de-escalation training gets the job done efficiently and effectively.
🎯 Our two hour intensive de-escalation training workshop can quickly deliver solutions that staff can use immediately.
We provide staff with problem-solving skills, where employees learn management strategies in how to de-escalate difficult situations with customers, clients or individuals.
🔴 Practical, face-to-face de-escalation, training works effectively compared to online training, as it provides immediate solutions for job specific and contextualised, workplace aggression or violence incidents.
DURATION
Tailor-made de-escalation practical training, courses and programs can be
🔴 2 hour intensive interactive workshop
🔴 Half Day interactive Training or
🔴 Full Day interactive training for workplaces and teachers, staff, businesses and other organisations.
These de-escalation workshops and courses can be adapted to fit with your business, school, university and organisations timeframe.
It will meet your specific training requirements and desired practical outcomes.
COST
OF DE-ESCALATION TRAINING WORKSHOPS AND COURSES:
Upon request and to be discussed based on your needs and training requirements.
TOUCH BASE ON THE PHONE TO FAST TRACK YOUR REQUIRED SAFETY OUTCOMES
It is important to touch base on the phone so are able to fast track and establish your specific training requirements and desired outcomes for your staff and business
Phone Bernie 7 days per week on 0409 474 494 or use this inquiry booking form
CONTACT US ANYTIME 7 DAYS PER WEEK
VIOLENCE AND AGGRESSION MANAGEMENT TRAINING AND DE-ESCALATION TRAINING FOR STAFF
Directly on ☎ 0409474494 or use this inquiry booking form
You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for Staff De-escalation training, De-Escalation Training For Businesses, Organisations, Government Departments, Schools, courses, programs, OVA training, Violence management prevention training,
Aggressive Behaviour Management, Risk Management training and Staff Safety Self Defence disengagement training solutions & for your business, school, university, organisation and staff.
We are here to provide solutions which improve staff confidence, safety and wellbeing with our proven de-escalation training, courses, workshops and practical interactive training for your staff, businesses, schools or organisations.
ADVANCED BOOKINGS RECOMMENDED
TOUCH BASE ON THE PHONE 0409 474 494 TO FAST TRACK YOUR REQUIRED SAFETY OUTCOMES
De-escalation training reduces the frequency of errors that staff can make when faced with aggression in the workplace.
AGKK de-escalation training provides dedicated consistent, quality education of employees.
Implement quality de-escalation training by contacting us today.
Improve Confidence, Safety and Wellbeing of Staff
Implementing AGKK de-escalation training will have a positive impact on your staff and business performance. Practical de-escalation training helps your organisation increase staff confidence, as well as reducing errors, save money, and continuously improve your delivery of service. AGKK de-escalation training helps improve consistent staff management skills.
Training can also enhance customer, client satisfaction and productivity levels.
Infuse quality in staff management de-escalation skills in your organisations culture
BUILDING CONFIDENCE OF ALL EMPLOYEES THROUGH DE-ESCALATION TRAINING
De-escalation training and OVA training will help your employees at all levels can help improve confidence, quality management delivery skills and lessen the associated problems with aggression or violence in the workplace.
Practical De-escalation Training that works.
You can set up a new-employee initiation de-escalation training program, we can help train your new staff and existing workers to focus on quality de-escalation practical skills.
Working with staff we identify violence and aggression problems they have had in the past and how to proactively manage and de-escalate these issues.
Also, let them know where your business stands with respect to its quality goals today.
By training staff with their individual management behaviour we provide them insight and practical de-escalation skills on how to improve better outcomes and solutions when they are faced with occupational violence and aggression.
PROTECT YOUR STAFF AND YOUR BUSINESS THROUGH PRACTICAL DE-ESCALATION TRAINING
Violence and aggressive threats towards staff continue to increase every year, it’s crucial to protect your staff and business with practical de-escalation strategies and violence prevention techniques.
We identify your desired goals, vision and understanding of your business or organisation
To be effective de-escalation training we make sure that understand how your business works and how staff interact with customers, clients or individuals.
🎯 We train staff to develop strong de-escalation skills, to become more highly skilled in negotiations, and have a comprehensive understanding of effective communication to manage aggression and prevent occupational violence.
Occupational Violence Awareness Training
CONTACT US ANYTIME 7 DAYS PER WEEK
VIOLENCE AND AGGRESSION MANAGEMENT TRAINING AND DE-ESCALATION TRAINING FOR STAFF
Directly on ☎ 0409474494 or use this inquiry booking form
You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for managing violence & aggression training lessons and classes for staff.
Managing violence, aggression training and de-escalation training for staff
ADVANCED BOOKINGS RECOMMENDED VIOLENCE & AGGRESSION TRAINING FOR STAFF
OCCUPATIONAL VIOLENCE & AGGRESSION TRAINING
Occupational violence and aggression is a growing risk for all staff in any workplace. Our de-escalation training improves the safety of your staff and customers, your employees should have a practical understanding of how to manage and deal with workplace violence or aggression.
We provide practical occupational violence and aggression training designed with decades of experience to assist employees to have a heightened awareness of the potential for violence and aggression in the workplace.
The practical staff training workshop provides staff with the following workplace and de-escalation skills:
Examples include
🔴 Identifying early warning signs of aggressive behaviour before it escalates
🔴 Staff learning to manage their own emotional needs and how to remain safe
🔴 Slowing down intense emotional reactivity
🔴 Techniques for calming individuals and employees
🔴 Utilising the proper body language, tone, and phrasing to de-escalate the situation
🔴 Managing intense workplace conflict situations with the priority of keeping everyone involved as safe as possible
AGKK De-Escalation Training Workshop Provides Solutions for Staff in the Proactive Management of Workplace Aggression or Violence
This de-escalation training workshop helps staff and employees face emotionally triggered individuals regularly or those who want to be prepared in the event of a unique, workplace stressful situation.
Benefits of AGKK Practical De-Escalation Training
De-Escalation Training Workshop helps everyday employees and managers who face aggressive customers, clients or individuals.
All staff can occasionally be presented with unpredictable situations that could feel stressful or dangerous. When confronted with occupational violence or aggression staff emotions understandably can run high.
This de-escalation training and OVA training teaches clear and straightforward proactive tactics that can be practiced and easily recalled in stressful situations. The de-escalation skills are easy to remember, and practicing them in our practical training will sharpen staff ability to implement them when they to.
All staff can benefit from De-Escalation Training.
De-escalation training can benefit employees of any office or industry. We have custom-designed de-escalation training workshops for leaders, customer service agents, school teachers, university lecturers, security officers, police officers, event managers and staff, or any client services professionals who handle live, face-to-face interactions with the general public.
For all staff and employees, conflict resolution and de-escalation skills can be useful for handling unpredictable situations where individuals may be unexpectedly triggered or very aggressive.
In our de-escalation training we teach staff to remain calm and assess the situation.
Facilitating Calm: will decrease the emotional, behavioural, and mental intensity of a situation
Assess the situation: to determine the most appropriate response as presented by the facts.
Solution based de-escalation training: to promote the most appropriate line of action for resolution based on an assessment of the facts presented
Exceptional de-escalation training for staff who are faced with aggression, violence or conflict in the workplace.
AGKK de-escalation training offers a practical approach, grounded in decades of experience in providing solutions and strategies that work for staff.
One of the most challenging experiences for staff who work with customers or clients is trying to deal with those super-charged situations when a person’s behaviour seems explosive; defiant, disruptive, disrespectful, possibly even dangerous.
De-escalation can be challenging and intimidating, but once staff develop skills and confidence they can proactively manage violence and aggressive.
In our de-escalation training we practice common workplace conflict scenarios with staff to demonstrate how to effectively manage aggressive behaviour.
In our de-escalation training we role-play with staff. This practical de-escalation training helps staff learn new skills and gain confidence.
Our de-escalation training works to de-escalate anxious, hostile, or challenging behaviour from customers or individuals.
Our OVA training and de-escalation training teaches staff how to safely respond and defuse aggressive or violent behaviour.
We teach staff practical and effective strategies to assist employees to:
- Stay calm.
- Manage their own response.
- Set limits.
- Handle challenging questions.
- Prevent a physical confrontation.
Based on strategies taught in AGKK de-escalation training, these techniques will help staff respond to difficult behaviour in the safest, most effective way possible.
Our practical de-escalation training teaches staff to identify and detect problems early on and intervene productively while maintaining the safety of staff, customers, clients and individuals.
We train staff to prevent violent behaviour more effectively while maintaining safety and wellbeing.
CONTACT US TODAY
WE ARE DEDICATED TO ASSIST YOU 7 days per week
IMMEDIATE SOLUTIONS FOR STAFF
VIOLENCE AND AGGRESSION MANAGEMENT TRAINING AND DE-ESCALATION TRAINING FOR STAFF
Directly on ☎ 0409474494 or use this inquiry booking form
CONTACT US ANYTIME 7 DAYS PER WEEK
VIOLENCE AND AGGRESSION MANAGEMENT TRAINING AND DE-ESCALATION TRAINING FOR STAFF
Directly on ☎ 0409474494 or use this inquiry booking form
You are most welcome to contact Bernie to discuss your specific objectives and desired outcomes for managing violence & aggression training lessons and classes for staff.
Managing violence, aggression training and de-escalation training for staff
ADVANCED BOOKINGS RECOMMENDED VIOLENCE & AGGRESSION TRAINING FOR STAFF
